Verizon - Trowbridge Park, Michigan

Verizon Team Wireless – Your Local Cell Phone Experts

For individuals and businesses seeking reliable cell phone solutions and comprehensive wireless services, Verizon Team Wireless stands as a premier choice. Located at Address: 3195 Wright St, Trowbridge Park, MI 49855, United States, and reachable at Phone: 9062731029, this establishment offers a wide array of products and services designed to meet diverse customer needs. The company’s website, accessible at Website: teamwireless.com, provides detailed information about their offerings and locations.

Specialties: Cell phone store, Verizon Official Retailer

Key Features and Services: Verizon Team Wireless distinguishes itself through a commitment to customer satisfaction and a broad range of services. They specialize in assisting customers with selecting the right smartphone, plan, and accessories to suit their individual requirements. Here’s a breakdown of their notable features:

• Device Sales: A comprehensive selection of Verizon-compatible smartphones, tablets, and accessories.
• Wireless Plans: Customized wireless plans to fit any budget and usage pattern, including options for individuals, families, and businesses.
• Device Trade-Ins: Customers can easily trade in their old devices for credit towards a new purchase.
• Repair Services: On-site repair services for various mobile devices, minimizing downtime and ensuring continued connectivity.
• In-Store Pick-Up: Convenient in-store pick-up for online orders, streamlining the purchasing process.
• Delivery Services: Delivery options are available for customers who prefer the convenience of having their products shipped directly to their homes.
• Same-Day Delivery: For urgent needs, same-day delivery is often available within the local area.
• Wi-Fi Access: Complimentary Wi-Fi access is provided within the store, allowing customers to stay connected while browsing.
• Payment Options: A variety of payment options are accepted, including cheques, credit cards, debit cards, and NFC mobile payments for contactless transactions.
• Wheelchair Accessibility: The store is designed with wheelchair-accessible car park and facilities, guaranteeing inclusivity for all customers.

Customer Feedback and Reputation

Verizon Team Wireless consistently receives positive feedback from its customers. As of today, the company boasts an impressive Average opinion: 4.8/5 rating on Google My Business, based on 2534 reviews. These reviews highlight the store's knowledgeable staff, friendly service, and efficient operations. Customers frequently commend the staff’s ability to explain complex wireless plans and assist with device selection. The convenience of services such as delivery and in-store pick-up is also consistently praised.

Additional Points of Interest: Beyond the core services, Verizon Team Wireless provides a welcoming and comfortable environment for customers. The store is equipped with ample seating and a relaxed atmosphere, encouraging customers to spend time exploring their options. The staff is dedicated to providing personalized assistance and ensuring that each customer leaves with a solution that meets their specific needs. Their commitment to customer service is a key factor in their high rating and positive reputation.

Contact Information:

• Address: 3195 Wright St, Trowbridge Park, MI 49855, United States
• Phone: 9062731029
• Website: teamwireless.com

In conclusion, Verizon Team Wireless provides a valuable service to the community, offering a comprehensive selection of cell phone products and wireless services with a strong emphasis on customer satisfaction. Their convenient location, diverse services, and positive customer reviews make them a trusted resource for all mobile needs.

👍 Reviews of Verizon

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.

JoLene K.

5/5

I am a digital immigrant and consequently, need a little help with the digital environment. I met with Kolton, and he is patient, kind, understanding, and respectful. I never felt like I wasn't smart, too old, or embarrassed. I say give Kolton a raise...he knows good customer service and especially with Baby Boomers!

Marcy K.

5/5

My daughter and I came in later in the evening about an hour or so before closing. Egan helped us from the get go with no rushing and explaining everything as we went along. I appreciated the customer service and friendly support while getting our new phones!

Stephanie Z.

5/5

Max was very efficient personable knowledgeable and forthright. What he wasn't sure of anything he wasted no time Consulting the manager. He explained everything I wanted know in a timely and comprehensive manner.

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.