United States Postal Service - Ellensburg, Washington

The United States Postal Service (USPS) is a well-known and essential government-run postal service in the United States. With a long-standing history, the USPS has been providing reliable and efficient mail and package delivery services to millions of people and businesses across the country. This particular USPS location is situated at Address: 100 E 3rd Ave, Ellensburg, WA 98926.

The Ellensburg USPS office offers a variety of services, including regular post office services, logistics services, money order services, passport offices, and shipping and mailing services. These specialties make it a one-stop-shop for all your mailing and shipping needs.

Phone: 8002758777
Website: tools.usps.com

This USPS office in Ellensburg offers on-site services, ensuring that customers can access various postal services without having to go elsewhere. It is wheelchair accessible, making it convenient for people with mobility challenges. Additionally, ample parking is available for those visiting the location, and various payment options are accepted, such as debit cards, NFC mobile payments, and credit cards.

A significant advantage of this USPS office is its delivery services. Customers can rest assured that their mail and packages will be delivered promptly and securely.

With 212 reviews on Google My Business, the Ellensburg USPS office has an average rating of 1.8/5. While there is room for improvement in customer satisfaction, it is essential to consider that the USPS is a widely-used and vital service, and individual experiences may vary.

Reviews of United States Postal Service

Kellen Garoutte

1/5

Packages are not delivered. Ever. I have to go to the post office to pickup every single package. I also requested that if they won't deliver packages to my house if they can just hold all packages to my address instead of "attempting" to deliver them, but they won't. When package deliveries are "attempted" I have to wait until the next business day to pick them up, which adds an additional 1-3 days to the delivery. Really frustrating, especially if i pay the exorbitant fee for "overnight" shipping on emergency items. On particularly busy days the office will scan items as "out for delivery" when, in fact, they definitely are not and an attempt isn't even made until the following day. This adds ANOTHER additional day to the wait time as, again, they won't even let me just pickup the item until they "attempt" to deliver it. I get that there are federal regulations in place dictating how packages may be delivered, etc, etc but this office seems to go above and beyond the call of duty to make receiving mail as inconvenient as possible.

Josh Davis

1/5

This is really unfortunate to have to leave a review like this. This post office is mind blowingly A joke.. we have had multiple checks from contractors this year and a handful of items from Amazon not make it to us through the mail. I went in to talk to them about this, and I could not believe how much they did not care. They told me to download an app to track what’s coming. There was no customer service whatsoever as far as a concern. The guy.(Sean Clark) Didn’t even move from his desk to look into the situation. I wish there was a better option for this. The post office used to hire very competent people and pay them well. I have no idea what’s going on these days. Not to mention how many times they’ve taken my items from Amazon and literally stuffed them with all their muscle into my mailbox to make items like jeans, a coat, etc fit. They broke a couple of my items over this last year as well. They don’t own up And are too lazy to bring it to the doorstep. If I could fire them, I would.

Michael Johnson

1/5

I know this Post Office is overwhelmed with mail and the counter staff is jaded when it comes to resolving issues. It's bad enough to have to wait 20 minutes to reach the counter to find out why my certified letter that was mailed on Aug. 27, went to Seattle distribution center, and to Yakima distribution center, then back to the Ellensburg Post Office. Never making it to the final destination. Then I was only told that it was originally miss scanned, but sent back (Aug 30) out once they received it. I've been following the tracking number since and it hasn't left the Ellensburg Post Office, now Sept. 9. You'd think they would at least take a look in back. Next Please!

Gretchen Holmstrom

4/5

The office crew is great! It is a bummer of a rule that packages can’t be delivered beyond half a mile from Your mailbox when one lives in the country. But that’s not their fault…

Jennifer Johnson

5/5

I love our Ellensburg post office! I have to stop here a lot to pick up packages for my work, and they are always nice and helpful! I've also had some weird and random issues with my personal mail (100% my fault) and I always get a call back with a resolution! Thank you Eburg USPS

kyle carter

1/5

This place is a joke, the machine tells you to please hold it'll transfer you, but it never transfers you, it just cuts off the line. Pretty sure the mail delivery person stole my package. Brent W is the worst of them all.

Corie L.

1/5

They leave packages in the snow and poor weather, instead of on the covered front porch like UPS and FedEx does. That is if they deliver them to the right house, or at all.

Hollie

2/5

The only reason I'm giving the post office 2 stars is because when you go in the people who work there are really nice, and know what they are doing. What really should be given is one star. If you have a phone number that is available to the public you need to answer it. Or at least have a machine answer it to say "we don't pick up the phones". It will ring and ring and ring with no answer. If you're new to town save yourself your sanity and just go in to the physical building. Because you will never speak to anyone otherwise.