Tidewater Home Improvement LLC - Hampton, Virginia

Rikki V.

I cannot recommend Tidewater Home Improvement enough! I found them from a simple google search and within a day Jeff came out listened to my concerns and came up with a game plan. He was open and honest about what we needed and fair priced! He even recommended things that we had not even thought of. His guys came in on a Monday afternoon and worked like crazy to make sure the job was done that evening. Both Jeff and his team were super respectful and made sure everything was cleaned up and taken care of. Any questions I had Jeff was quick to respond or give me a call to let me know what was going on. If you’re looking for a local, hardworking, honest, and trustworthy company, then you want to go with Jeff and his team! They will go above and beyond for you like they did for me! I can say that after the hard rain we had today, what they did not only helped with what we needed but kept our crawlspace dry! I can’t say it enough but thank you Jeff!

Joshua M.

Very punctual and solid work ethic. They went above and beyond with my craw-space repairs and kept me informed every step of the way. They also took before and after pictures to show me progression. It snowed 2 of the days they were working and they showed up and accomplished a lot still. Great company and they are 10/10 recommend. Also, Jeff Wilson was awesome. He’s honest and a subject matter expert. I can call or txt him today, even after the work is done and I’m confident he would respond with answers for me!

Alexandra P.

Tidewater Home Improvement was recommended to us from a friend. Great recommendation.

We coordinated with Jeff. He is very knowledgeable and kind. He helped me walk through options to reach an affordable price.

The crew was very professional and amicable. They were on time and worked under complicated rainy conditions. They went above and beyond.

Overall, great people, great service, and great product.

Thank you!

Kitty S.

This company is one of the best contractors in the area! Jeff Wilson will come out and give you a fair priced, honest assessment of your crawlspace needs. Then Jorge, Valerio and the guys will get to work. Phenomenal job and you never even know they were there when they leave...so neat and tidy! Second house I have used them for and so glad I did. My crawl space is now neat and clean and healthy! Thanks Tidewater Home Improvement! HIGHLY RECOMMEND!!

Kenneth C.

I had some moisture problems in the crawl space of my home. I called three contractors to give me an estimate. One estimate was for $35,000. The second was for $20,000. Tidewater Home Improvement accomplished the work for $7,000. They were professional; they showed up when they said they would; they cleaned up after themselves; and the work that they did was SUPERB. Don't waste money fixing a problem that you may not have. Call Jeff Wilson at Tidewater Home Improvement and get a thorough and honest evaluation of your crawl space. I am 100% satisfied with the work they did.

Todd W.

The Tidewater Home Improvement Team was awesome. Starting with the quote, Jeff communicated clearly throughout the entire process and addressed each of our concerns. Once we were ready to move forward, Jorge and his team got us scheduled quickly and showed up on time on day 1. Ours was an extensive two day job, and we couldn't be any happier with their crew and the results. They kept the jobsite clean and were friendly and respectful.

Noah

Lack of attention or caring. Highly disorganized.

I had an appointment last Monday to get a quote and some issues I wanted fixed on my house looked at to have a plan forward. Insptor shows up looks at my floors and mentions wanting to look at the craw space I agreed however he then stated he had to go to the store as it was about the end of the day and he didn't bring a poop suit so he didn't want to get dirty. My first thought was ok maybe you shouldn't have worded it that way, you after all are an insptor and work for a business that specializes in foundation so figured you would have that on hand.. He then said he would be back Thursday that week and I asked if I would have to call to reschedule or if he would just show up? "I will be their the same time slot I had today" is what I was told. Now mind you Thursday was the day after Xmas, so I again asked you'll be here Thursday he said yes. Thursday came and went found out they were closed so I figured maybe he just got caught up in the moment and forgot no biggie. Called the next day friday told the lady answering the phone what had happened and she didn't have him on the schedule to come back to my house which he said he would add me to his schedule when he got back to the office upon leaving my house the first day he was here, last Monday. So she rescheduled for Monday, which is today and said he would be there between 1 and 4.
It is now, quarter to 6pm Monday and they are closed I received no calls if he was backed up which I would have compleatly understood, I have wasted 8 hours of my time waiting between the original appoitment and for them to come back and do something that should have been done the 1st day they arrived to look at my house.
This is a problem and is showing a pattern of lack of attention and to detail. It is also quite concerning if they show the same lack of caring when the do any service to YOUR HOME and to me shows they only care about bottom line money not providing quality care to their potential customers.

Word of mouth advertisement is free.

I will not be recommending this company to anyone and if I hear that anyone wants to do any work on their property that they have worked hard for I will share my experience and strongly recommend they look elsewhere.

I have given this company plenty of opportunities and they fell short.

Erik R.

Jorge and his team led by Valerio did an amazing job on my subfloor, joists, and two beams. They worked diligently and thoroughly cleaned up after themselves. My bedroom floor is now level and ready for our hardwood install. I would definitely work with him and his team again. Thanks!