Terpstra Automotive - Chittenango, New York

Introduction

Nestled at 260 Genesee St, Chittenango, NY 13037, United States, Terpstra Automotive serves as a beacon for auto enthusiasts and mechanics alike, providing an extensive range of auto parts and exceptional customer service. This comprehensive article delves into the details of this renowned establishment, highlighting its main services, location and access, featured characteristics, and practical information, while also incorporating valuable insights from customer reviews.

Main Services

• Auto Parts: Terpstra Automotive specializes in a wide array of auto parts, catering to various makes and models. Their inventory includes, but is not limited to, engine parts, transmission components, brake systems, suspension parts, and electrical systems.
• Knowledgeable Staff: The team at Terpstra Automotive is well-versed in the automotive industry, ensuring they can provide expert advice and guidance to help customers make informed decisions.
• Quick Turnaround: Understanding the importance of keeping vehicles on the road, the store prioritizes quick and efficient service, ensuring customers can get the parts they need with minimal wait time.
• Traveling Customers: Terpstra Automotive extends its services to traveling customers, offering assistance to those passing through the area with automotive issues.

Location and Access

Situated in the heart of Chittenango, NY, Terpstra Automotive is easily accessible from various points in the region. The store is located off NY-5, just minutes away from the intersection with US-20. The nearest neighborhood is Chittenango village, with other nearby areas including Canastota, Oneida, and Cicero.

For those using public transportation, the store is approximately a 10-minute walk from the Chittenango Bus Stop, served by the Centro bus system.

Featured Characteristics

• Wheelchair Accessibility: Terpstra Automotive is committed to ensuring everyone can access their services. The store features a wheelchair-accessible entrance and car park, making it easy for customers with mobility concerns to navigate the premises.
• Variety of Payment Options: The store accepts a range of payment methods, including credit and debit cards, as well as NFC mobile payments, providing customers with the flexibility to choose their preferred payment method.
• Quick Visits: Thanks to its efficient layout and organized inventory, Terpstra Automotive enables customers to find the parts they need quickly, minimizing their time spent in-store.

Practical Information

• Address: 260 Genesee St, Chittenango, NY 13037, United States
• Phone: 315-687-9805
• Website: https://www.terpstraautomotive.com/
• Hours of Operation: Monday-Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed

Positive Aspects from Reviews

Terpstra Automotive maintains an impressive average rating of 4.9/5 stars on Google My Business, with 27 reviews reflecting customers' positive experiences. Some of the most frequently mentioned positive aspects include:

• Knowledgeable Staff: Many customers praised the staff's expertise and willingness to help, even with complex automotive issues.
• Great Service: Customers appreciated the prompt and efficient service they received, with some mentioning they were able to get back on the road quickly after visiting the store.
• Variety of Parts: Several customers noted the wide range of auto parts available, making it easy for them to find what they needed.
• Clean and Organized Store: Some customers highlighted the store's cleanliness and organization, making their shopping experience more enjoyable.

In conclusion, Terpstra Automotive stands out as a reliable and customer-focused auto parts store, offering an extensive range of services and parts to cater to various automotive needs. With a convenient location, wheelchair accessibility, and a commitment to excellent customer service, it's no surprise that this establishment enjoys such high praise from its customers.

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.