Soodo Real Estate - Oakland, California

Theresa Parini

After 2 failed attempts to sell our home in El Cerrito, Gaylen Roberts and his team came in with a "I CAN sell your house" attitude. Not only did he sell our home in 14 days but our home sold $40K over what we expected. Gaylen is extremely professional, knowledgable, listened to our needs, and responded quickly to every one of our calls. If you are frustrated with your current realtor and not getting results, Gaylen and his team will move you forward in the right direction. I highly recommend Soodo Real Estate! Thank you Gaylen Roblerts and team for helping our family!

Doug Miller

Soodo Real Estate provided us with excellent service. They listened, offered advice, arranged and performed repairs and painting with their own crew, contracted for inspections and staging, and simply handled all the details to get us to sale and close. The team provided all the documents when and as needed, Gaylen followed up regularly to provide updates and answer questions. All integrated and single point of contact.

Leah Nordman

My husband and I were referred to Gaylen by a trusted family member and he went above and beyond our expectations.

As first time home owners and new comers to the Bay Area, we had lots of questions and concerns. Gaylen always took the time to walk us through different neighborhoods and housing options while explaining the various nuances of homeownership and buying. Gaylen has impressive insights into the literal "nuts and bolts" of every house we saw and we felt certain that we knew what we were getting into when purchasing our home. Gaylen always made time for us during last minute visits to the Bay Area to see homes and coordinated schedules to ensure we saw as many houses as we needed to find the right home.

Gaylen and his team are clear and quick communicators that make the processes of buying a home, even from across the country, seamless. We never felt pressured and appreciated Gaylen's positive but realistic and straightforward attitude.

Even with the ups and downs that may come with finding a home, we can genuinely say that thanks to Gaylen and his team we have found our dream home and made a lifelong connection in the Bay Area.

Rachel Fishman

I cannot image buying a home in the Bay Area without the expertise, professionalism, and reliability of Gaylen and his team. After only a couple home visits Gaylen understood my preferences and provided insights to questions I didn't even know to ask. With Gaylen I never worried about not finding a house in budget and that hit all my preferences. Once an offer was accepted I always felt well informed of where we were at in the process, what actions were needed on my end, and knowing the next steps because communication from Gaylen and his team was always quick, clear, and concise.

I'd recommend Gaylen and his team to anyone looking for a home in the Bay Area.

Katherine Putz

We met Gaylen at an open house and he was so knowledgeable and personable that we reached out to him and asked him to represent us. He gave us a detailed and thorough analysis to back up his recommendation on offer price for the house we decided on and was spot on. Thanks to his contacts and good reputation as well as his knowledge and experience he was able to negotiate on our behalf and won us the house!
He and his team were always very prompt in getting back to us when we had questions and checked in often.
We couldn’t give enough compliments to Gaylen and his team!

Reva Patwardhan

We could not have had a better guide than Gaylen through the process of selling our house in the summer of 2020. Several months into the pandemic and everything was uncertain, and we made the very sudden decision to move. Gaylen was an incredible partner through the process of prepping our home for sale, strategizing around asking price, talking us through our options, and negotiating a sale price we were very happy with. He connected us with other great people too to lock in a good mortgage rate on our new home. He was honest and transparent, and efficiently and quietly got things done for us as we had our hands full with our move.

We interviewed several realtors and we chose Gaylen because he seemed to have the most in depth local market knowledge. This paid off, because with that local knowledge he counseled us to ask for more and we got $50-100K over what the other realtors predicted we would.

Gaylen is very practical and was focused on getting us a good ROI for making small upgrades and fixes to get our home ready for sale. I am amazed what a big impact he made on our home for not very much money. He advocated for small things like changing out hardware and touch up paint, while advising us to hold off on bigger changes that he didn't think would translate to the sale price. At the same time, he was also very open to brainstorming ideas, and was a great listener when it came to fielding our ideas and concerns.

He's also very level headed and analytical, a really important quality to have in general for a realtor, and it was plenty tested b/c we were selling in the early days of the pandemic, when the market was really erratic and the rules were changing weekly.

Gaylen continued to go above and beyond by helping us deal with things at our place after we'd moved out. He regularly came by to check on the place for us, and found that the movers had disconnected something in the kitchen and there was water on the floor. He went and got towels to clean it up. By Murphy's law, our skylight happened to get a crack in it, and he noticed that too, and mobilized to get the glass replaced with little effort on our part.

Gaylen also helped us with purchasing our new home. We knew the sellers personally and didn't need a realtor, but his office helped us with the paperwork, and Gaylen spent a lot of time helping us think through the best way to structure the transaction. Honestly, "above and beyond" doesn't quite cut how valuable it was to have Gaylen on our team.

Jacob Hoffman

My wife and I were recommended Gaylen Roberts Group, and they did not disappoint! We were unfamiliar with East Bay, and Gaylen demonstrated his expertise by teaching us about the market, neighborhoods, and home architecture. We never once felt pressured to make a hasty decision, and Gaylen was incredibly patient with us. Along the way, he educated us about many new considerations. Ultimately, we found a wonderful home without compromising our wishlist. Thank you Gaylen Roberts Group!

Jimmy Ku

Gaylen and his team are absolutely amazing to work with. I've worked with Gaylen on both purchasing AND selling homes now and there is a reason I keep going back to him and his team.

You need an agent that knows what he is doing and can help explain and guide you through the process? Choose Gaylen.

You want an agent that will help find your dream home and negotiate the best price? Choose Gaylen.

You want an agent on your side to help you sell your current home for top of dollar prices? Choose Gaylen.

Here's concrete examples of how Gaylen has helped me on multiple occasions. When buying my last home, he helped me negotiate with the seller and even though I was not the highest offer, we were able to get the home for what I was looking to pay and he facilitated a smooth closing process. When selling my last home with Gaylen, he helped walk through with me even before it was ready to be listed and pointed out tremendous value add small touch ups that I could do before I even got it onto the market. Then we got it listed and sold in record time. PLUS, it doesn't just stop there. Gaylen was there for me answering questions and helping me when it came time for tax season and I was scrambling to find the paperwork. This is a man who exemplifies customer service and professionalism.