SERVPRO of Marina/North Salinas - Castroville, California

Hilda C.

The Servpro team, including Luis, June, Tito, Ricky, Ricardo, Maria, and Carmen. From start to finish, they exceeded my expectations with their professionalism and dedication.

The entire team was not only nice, courteous, and respectful but also incredibly thorough in their work. They paid close attention to every detail, ensuring that all areas were cleaned meticulously and that nothing was overlooked.

They were punctual, friendly, and approachable, taking the time to answer all my questions and explain each step of the fire cleanup process. Their clear communication and guidance provided much-needed reassurance during a stressful time.

I would recommend Servpro and their exceptional staff to anyone in need of reliable, high-quality service!

Jose M.

Servpro stepped in and took care of us when we had a water leak at home requiring extensive repairs. They worked directly with us and our insurance company to remediate the damages.

They arrived onsite and began demo and drying activities as soon as we asked. Tito and Miguel were at our home daily checking and adjusting equipment to dry our home as quickly as possible and minimize the damage. They were both professional and empathetic throughout their work.

Cameron managed our repairs, answered and addressed all concerns promptly, and found new labor when the floor installer flaked. Dry professional and courteous.

Our home was restored like new. No one would know there was any damage after work was complete. I can’t recommend Servpro enough.

Bonnie S.

Raccoons were using the flat roof of our shed for a bathroom for about two weeks. I called Servpro and they came out and handled the mess. A hazmat suit and head gear later it was clean and disinfected!

Alicia B.

All work was done professionally and the workers were very thorough. The workers packed all my belongings quickly and placed them in an area in my home organized.

Cindy M.

When my water heater failed and flooded parts of my house I called Servpro for help. For the last few days I have had the pleasure of meeting many of the employees and have been extremely impressed with their politeness, professionalism, cleanliness, and competence. Miguel did the inspection. Then he, and Ricky, Luis, Ricardo, and Tito set up the equipment and came back daily to monitor the drying progress. Today, June and Ricardo tested then removed all of the equipment. I highly recommend this company and these team members for any water restoration job!

Robin C.

ServPro provides outstanding and prompt service for water damage problems that turn your life upside down. Each member of their team is attentive, responsive, professional and clearly invested in their work and providing outstanding service. Olivia, June, Luis, Miguel, Carmen, Tito, Ricky, Samantha, April , and I wish I could remember everyone's name who's been part of the project. I appreciate the quick turn around in addressing question, the thorough documentation and thoughtful presentation of damage provided to the Insurance Company and the courtesy phone call the team makes each day to give us heads up re: their arrival time and faithfulness to the agreed upon schedule.

Robin C.

What began as an absolute nightmare became a situation under total control and very fixable.

The team that assisted me was:
Project managers :
Samantha and Luis
Lead technicians:
June and Miguel
Junior lead:
Tito
Technicians:
Alejandro and Jasyn

Every single team member, with June standing out, was professional, courteous, pleasant, knowledgeable, and VERY hard-working!!

I really hope Serve Pro takes very good care of their people. They have true assets with each team member who resolved our water loss! And June is an outstanding example of the excellence that ServePro offers!

Thank you,

Robin Combs

A

The team at Servpro were very tentative and professional. Working with Samantha, Olivia, June, Rickey and Ricardo was a pleasure. They were very helpful with the process of moving out of our home to moving back in. They were very thorough with the guidance and communication through out the project. I would definitely recommend Servpro.
Thank you!