Redzone Real Estate - Sandy, Utah

Ron D.

As the reviews that were not written by employees or family clearly indicate Red Zone is in my opinion unethical and a corrupt company run by complete frauds and scammers who give common slumlords a bad name. Broken toilet, leaking plumbing, mold, bugs and major electrical issues in a “completely remodeled home”. Run far away from Red Zone real estate while you can!

Tia J.

Avoid this company! They don't respond to tenants or owners. We've put in maintenance request only to be ignored over and over again in the least 6 months. The one time I got a hold of anyone, they said the maintenance crew will call me. They never did. The company never responded to my follow up calls either. When we moved in a year ago they were okay. Since then the two decent employees no longer work there and Redzone hasn't been in contact with us as tenants for 8 months.

Our lease is up now. It's time to move out and we got the strangest email from them. I can't get anyone to call me back to set up move out appointments. I'm worried that we will never see our deposit again. I don't take giving a low review lightly. This company is not someone you want to do business with.

UPDATE- our lease is up. Their automatic payment system took out one too many rent payments. After acknowledging that they owed us over $2000, we were told they would mail us the check of the money we over paid. It's been three weeks since then. I call about 2 times a week and get told that they will "forward my request" to get my money back to the billing specialist. I don't get a response from emails I send.

Jordan C.

I'm not even sure where to start. Everything Redzone has to offer as a property management company was barely even half a star worthy.

On the day our lease started, we backed in the moving truck and realized that there was literally drywall work still being done in our rental. They decided it was fair to credit us 1/30 of our rental for the month while refusing to pay for a hotel and other fees directly related to their tardiness.

Things really never got better. About 2 months before we ended our lease, a leak sprung from our ceiling. We immediately contacted them to fix it. They sent someone out to survey the damage, and then LITERALLY NEVER FIXED IT. We were getting the same text from their "world-class customer service" asking us if the maintenance ticket had been taken care of. It didn't matter what we replied - we would get the same exact text a few days later.

Our lease ended August 31. On Sept. 16, we received a text telling us our entire security deposit was coming back to us, and they just needed our new address. We sent it to them. Then, about a week later, we received a deposition letter telling us 95% of our deposit was being used to fix damages within our apartment. I have email, called, texted, and to no avail (and broken promises on their end) I STILL have not received adequate explanation as to why.

Everything about Redzone boils down to one thing: lack of internal communication. There are some serious ethical issues going on inside of this business. For starters, the final deposition letter I was sent listed the total money withheld to be more than $150 more than what they actually had listed. Before that, they tried to carve us "to be determined" charges by telling us "repairs are ongoing" when we KNEW they weren't (the rental was already occupied by other tenants, and we were in contact with them).

Here very soon we are going to have to start the small claims process to get our money back. If I could do it over again, we would stay far away from Redzone. I can't speak for their real estate, but they should get out of the rental property business. Their putrid rating is well deserved in our opinion.

Jared L.

Jesse Boone is extremely dishonest. Go elsewhere. He handled the sale of my property and lied about pretty much everything. Furthermore, his renters at his former property in heber (2551 E. Deer Meadow Lane) started a fire on my property and burnt my fence and trees down… Causing thousands of dollars of damage and he refused pay. He is truly a horrible human.

Jessika J.

I've been meaning to write this review for months but kept forgetting. Monica and her team were amazing! She was so kind and responsive throughout the whole process. She explains everything so it's easy to understand and is willing to meet with you whenever. We couldn't have asked for a better realtor to help us buy our first home!

Jessica K.

I would give a negative review if I could. Without hot water (almost a month long) Heat and air various times for over a week. Had to beg them to even return phone calls. Entered my place without permission several times. Constantly things not working and not getting fixed. When I moved in the place was disgustingly dirty, no light bulbs, broken blinds and windows, outlets that didn’t work, grass and lawn uncared for. Fast forward I move out - charged for those same things that were broken from day one, a professional cleaning which I had also done before moving out (yea, I have pictures to prove it), charged me a re-key fee (that should not be deducted from the security deposit). And 6 weeks later, despite their assurance that the new tenant had changed the bill over, I had $175 deducted from my account for a utility because they/ new tenant have yet officially changed the details. Stay away from these people

Joshua B.

We just closed on a house today with Redzone. We worked with Monica Rudd and she was excellent! She was very responsive and knowledgeable to our questions about specific houses or about the house buying process as a whole. We really appreciated how prompt she was with this crazy competitive Utah housing market. We really felt like Monica cared that we found something that we loved and didn't get stuck in a bad investment or just something were weren't ready for. A++!

Shari W.

I purchased and then also sold my house with Red Zone. I wouldn't use anybody else in the area; and, I wish they were everywhere!

When we purchased, we were moving from out of state, and Jesse took the time to really understand what I was looking for. He did so well that our first time out he found 3 or 4 properties that hit the mark. We put in a bid and bought the house without having to make a 2nd trip out.

When we sold that house, they were first & foremost extremely patient with me & getting the house ready to put up. They also have many contacts to recommend for whatever you may need to have done. They were helpful and honest about pricing and listened to what we wanted to do. Once the house was ready, they did open houses and advertising to ensure it was out there and visible. Ultimately, they were very accurate in their estimates of the final sale price, and helped us sell quickly.

I would recommend Red Zone, specifically Jesse, to anybody looking to buy or sell property in the Northern Utah areas, and anywhere else they cover.