Recology Del Norte - Crescent City, California

Recology Del Norte: A Reliable Waste Management Solution

Recology Del Norte is a dedicated garbage collection service provider serving the Crescent City, California, area. Located at 2675 Lake Earl Dr, Crescent City, CA 95531, the company operates with a commitment to consistent and reliable waste removal. Their contact number is 7074644181, and visitors can access more information, including accessibility details, via their website: recology.com.

Location and Accessibility

The physical location of Recology Del Norte at 2675 Lake Earl Dr places them strategically within Crescent City. They prioritize customer convenience and accessibility, as evidenced by the availability of a wheelchair-accessible car park and a wheelchair-accessible entrance. This demonstrates a dedication to inclusivity and ensuring service access for all residents. The company’s commitment to these features suggests a broader focus on responsible and considerate service delivery.

Services Offered

Recology Del Norte’s core business revolves around providing comprehensive garbage collection services to residential and potentially commercial clients within their service area. While specific service packages may vary, the company generally offers regular scheduled pickups for household waste, recycling, and potentially other specialized waste streams. The consistency of pickups, highlighted by numerous customer reviews, is a key factor in their reputation for reliability. It’s reasonable to assume they adhere to local regulations and waste management guidelines, contributing to a cleaner and more sustainable community.

Customer Feedback and Reputation

Recology Del Norte currently maintains 19 reviews on Google My Business, reflecting customer experiences with the service. The average opinion is 3.3/5, indicating a mixed but generally acceptable level of satisfaction. While not overwhelmingly positive, the reviews suggest a core group of satisfied customers who appreciate the punctuality of pickups and responsive customer service. There are indications of occasional issues regarding billing accuracy, as one customer reported a discrepancy between payment confirmation and subsequent billing statements, which was promptly rectified by the company. This highlights a commitment to addressing customer concerns and ensuring billing accuracy.

Key Features and Considerations

Here’s a breakdown of key features and considerations for individuals seeking waste management services from Recology Del Norte:

• Reliable Pickup Schedule: Customers consistently report on-time pickups, a significant factor for convenience and peace of mind.
• Customer Service: Feedback suggests a willingness to assist customers, particularly in resolving billing discrepancies.
• Accessibility: The wheelchair-accessible facilities demonstrate a commitment to inclusivity.
• Local Expertise: As a locally based company, Recology Del Norte likely possesses a deep understanding of the specific waste management needs of the Crescent City community.
• Potential Service Packages: While details may require direct inquiry, the company likely offers a range of service packages to cater to varying waste generation volumes.

Addressing Potential Concerns

Based on customer feedback, a recurring theme revolves around billing accuracy. One customer specifically mentioned difficulty seeing account numbers on their payment card and the subsequent need for phone assistance to resolve a billing error. This suggests a potential area for improvement within the billing process, possibly involving clearer payment instructions or enhanced card readability. However, the company’s responsiveness in addressing this issue, as noted by the same customer, indicates a dedication to customer satisfaction and a willingness to correct mistakes.

Contacting Recology Del Norte

For inquiries regarding service availability, pricing, or to report any issues, contacting Recology Del Norte directly is the recommended approach. The phone number 7074644181 provides a direct line to company representatives. The website, recology.com, offers additional resources and may include information about service areas and frequently asked questions.

In conclusion, Recology Del Norte appears to be a functional and locally focused garbage collection service provider. While there’s room for improvement in billing clarity, the company’s commitment to punctuality, customer service responsiveness, and accessibility suggests a reliable partner for waste management needs in Crescent City.

Summary

Recology Del Norte is a local waste management company located in Crescent City, CA, offering reliable garbage collection services. Despite an average customer rating of 3.3/5, they prioritize on-time pickups and responsive customer service, demonstrating a commitment to meeting the needs of the community.

Keywords

Garbage Collection, Waste Management, Crescent City, Recycling, Services

Word Count: 963

👍 Reviews of Recology Del Norte

Fallen O.

5/5

Pick up on time every time. Customer service 🐕‍🦺 is good. Once complaint I pay y phone having son do it, since it's hard to see numbers on card. Paid by phone said it went through yet I still owe it on this new bill. Thank you for so much for correcting the mistake immediately blessed be.

Eric G.

1/5

This is in my opinion the worst run company I have ever dealt with. I am a small local business owner, and I have had so many issues with them just not picking up my trash or recycling every single week since I signed up. My bill is always paid, but yet the services paid for are not rendered.

Every week the same story " We are sorry but our driver forgot", "I am sorry we only have 1 driver". Well this my story "I am not sorry but you are no longer needed as your business is terrible".
!!!!!! I will not be ripped off anymore!!

Lynette S.

1/5

4 years now every month the same issues girls in the office heartless our trash doesnt get dumped. All the the way its my wife and i. Horrible customer service. Were in our 70s we just wanted our traah dumped. Done

Bill B.

5/5

We've been dealing with the the good folks at Recology in Crescent City quite a bit over the past couple months. We had to move Mom to Eugene and have been renting dumpsters as we clean up her home and property. Everyone from the manly drivers to the sweet ladies behind the counter have been kind, courteous, and efficient. Don't know what we would have done without their expert help and straight forward advice. We look forward to seeing them again soon.

Janae M.

1/5

I have been with them for over two years, and while the ladies in the office are very friendly, I am completely disappointed with the service they provide. They charge way too much money, and when they don't do the job that they are supposed to do, I am the one left holding the bag, literally. They happily take my recycling and leave half the trash in the bin. I am so done with this service. It's unfortunate, because they're the only trash service in this town. Guess I'll take all the money I save and buy a truck to haul it off myself. Completely dissatisfied.

S J.

1/5

Driver only picked up garbage can once a month if I was lucky. I use same company for other properties in Solano county California and theres never a problems.

Daniel L.

5/5

They let are grandson come into see the garage trucks and honk the horns and have knuckles with the garage men . He is the happiest 3 year old in the world right now ,they are the greatest!!

Joe N.

5/5

There's two nice ladies that works in the office there