Protrk Construction Inc. - Milpitas, California

eric S.

Small business owners know all too well the slew of ADA lawsuits by Drive-by litigators. We just wanted to comply and correct the claims and move on with our lives and business. Protrk was not the cheapest bid. There were bids for the ADA compliant parking to be done in asphalt, without permits, that were around 30% less. Deciding factors:

• Plans ( West Hollywood wants to see plans for everything. The plans get plan-checked and stamped approval. We felt the more departments approved each phase of the job, the more assured the job was done right.)

• Permits ( We didn’t want to stress on getting popped and penalized, more assured compliance by the book)

• Materials ( concrete with rebar is much more stable and the warranty on workmanship and materials was from double to three times what asphalt companies offered.

Our Protrk experience was provided by Mike Schaeffer, who worked with us on the contract proposal and managed our account. Mary B Welch also managed the project and updated us each week. Todd Leach did the invoicing and accounting. Communication was reciprocated promptly.

Overall, working with good people, by-the-book compliance, quality of work and materials, informed our value based decision.

Shewhat C.

I don't even know where to start. I was struggling, trying to find a company that would help me with my ADA complaint. I was referred to Black Diamond by my landlord because they worked on her parking lot and I tried reaching them but they've continuously delayed their response. After a month and a half of radio silence, we discovered ProTrk Construction. After discussing with Russ Rocchi about the issue we were facing, both his response and customer service was phenomenal. That's when I realized I found the right team. I requested if they could meet my deadline, strange weather aside (this includes heavy rain for 2 weeks). But they perceived and did above and beyond, willing to work even with heavy conditions. Here is the best team that makes everything possible, with excellent service, and going that extra mile while also being budget-friendly.

Thank you to the amazing crew:
Russ Rocchi
Mike Schaeffer
Marla Oveson
Bruce (field Forman)
Ethan (welding guy)

Thank you for your dedication, craftsmanship and patience. To anyone who needs your service, I highly, highly, HIGHLY recommend their service, and i'll be sure to refer you guys!

- Shewhat Cafe

P.S. The photo with the man below is Ethan (welding guy), the other two is the before photo with the heavy conditions, and after, demonstrating amazing craftsmanship and dedication in their work!

frank G.

Protrk construction did very thorough and efficient work for us . The project was explained and we were given updates throughout duration. We recommend their services enthusiastically!

Patty M.

If I could give Protrk Construction more than 5 Gold Stars, I definitely would. I needed to make my parking lot ADA compliant and the work performed by Protrk went beyond my expectations. Bruce, the onsite supervisor is the definition of hard work and professionalism. Not only did he and his team do an amazing job in correcting the compliance issues I had but Bruce went above and beyond the scope of work. Protrk Construction should be your only choice for ADA construction.
HIGHLY RECOMMEND!!!

Ximena L.

I am very impressed with Protrk Construction on many levels. After getting a violation from the California lottery for the front entrance of my gas station. I spent several months looking for a company to do the repairs. Most companies were either to busy to even bid the work or just simply never even responded. When I was referred to Protrk by an independent CASp, i reached out and got a call back to discuss the project. I received a bid for the work several days later. I would highly recommend Protrk to anybody looking to become ADA compliant, they are experts in the field and know exactly what it takes. The site supervisor Aaron was excellent, he really kept the whole project organized and got in and out without interrupting my business at all. I would also like to say thank you to Mike, he offers great customer service and is very understanding to try to help anyway he can. Overall, my experience was great with this company and I would use them again in the future. Thank you to the whole Protrk team!

FARIBORZ M.

I was very pleased with the professionalism of the management and crew, communication, speed of completion, and quality of work. I had them do an ADA compliance construction at a gas station in San Fernando, and I highly recommend this company for any construction needs.

Lisa E.

We found Protrk Construction online and requested an estimate for a small commercial parking lot. They were not the cheapest bid; however, they understood that there is no room for error when it comes to ADA work. Mike assured us he could get the job done and he did just that. Everyone we interacted with was professional, knowledgeable, and easy to work with. That’s the kind of team you want on your side when you are working with local officials trying to get permits etc. It can be a challenging, frustrating, and costly process. Mike was with us every step of the way. He takes pride in his work, people, and ensures his clients are satisfied with the end result.

laura C.

CEO Mike and his team did an outstanding job at my dental office addressing ADA issues brought to my attention by an infamous serial lawsuit filer. They were fast, incredibly professional, listened to my concerns and answered all of my questions. Mike was open to modifications to his initial plans based on my feedback regarding drainage, and I especially appreciate not being given the "don't worry your pretty little head, little lady" treatment--these folks are consummate professionals, extremely knowledgeable, and a pleasure to work with. Foreman Bruce and team went above and beyond every day, personally making sure my less mobile patients were able to navigate the construction area, and the cool scan they sent me at the end verifying all slopes was high-tech icing on the cake. I highly recommend Mike and his Protrk team.