PROSCAPE Inc. - Northport, Alabama

Mary Lea Mars Burkhalter

Austin with PROSCAPE Inc. is AMAZING! Austin and his team are very professional, quick, and efficient! They completed a yard overhaul after our new pool construction was complete. They installed sod (improved the yard levelness, solved drainage issues, made the new sod tie in seamlessly with our old grass), a rock pathway and rejuvenated our pine straw in the flowerbeds. Austin and his team know how to make your yard look great! I would highly recommend anyone needing work call Austin at PROSCAPE! You will not be disappointed! We are delighted and enjoying our dream backyard- our oasis- thanks to PROSCAPE!

Matthew Kasemer

We hired Proscape to finish our back yard. This included fine grading, fence installation, planting privacy hedges (cherry laurels), and planting grass. Overall, we found them to be professional, and we were initially very pleased with the work they did. However, over time, some issues have arisen, and that has tempered our review of Proscape's services.

Concerning the cherry laurel trees: all trees that were delivered had primarily red leaves, which we were told was new growth. As we later learned, the red leaves were winter burn, and the trees were in bad shape upon delivery. Each tree (evergreens) dropped the majority of their leaves in the first month. Many “recovered,” but will likely take years to fill out (if they ever do: all new growth is on the ends of the branches, not interior, and they provide little privacy). One tree died completely, which Proscape admittedly replaced, though after multiple months of emailing and phone calls. When Proscape finally did agree to replace this tree, they stated that they have a policy which they "probably should have told us about" (i.e., not written into our contract) that they do not replace plants that are not watered via an irrigation system, implying that any further issues would not be covered.

Concerning the grass: Proscape seeded annual grass. We were not informed of this, and had we been, we would have requested that they return later in the season to plant perennial grass as well. The grass, of course, began to die, at which point I was told it was annual. We asked multiple times for quotes to fix the issue (despite the fact that this should have been handled in the initial work quote, or the expectations clearly communicated), to which they never responded with a quote. During this time, we’ve been left tracking sand into our house, as there is little grass cover. Our daughter and dog cannot enjoy the backyard that we paid $13,000 for, because it is a patchy dust pit. We will need to hire another company to seed our lawn again.

Finally, concerning the fence: We were quoted on a steel fence, but an aluminum fence was installed. Overall the fence looks as-expected and the installation is clean and professional, but the quote was never updated to adjust for the cost of the aluminum fence.

In sum, for the amount of money that we paid for this project, we're disappointed with the outcome, much of which could have been avoided through better communication from Proscape. They seem like nice people, but due to this experience (including the amount of time we have spent trying to get them to fix problems), we will likely not use them again.

bayouadrink5150

Austin and his crew did an amazing job transforming our yard and flowerbeds as we prepared to put our home on the market. They are true professionals. We gave him the green light to design and install what he thought would work best for our
situation. We couldn’t be more pleased with the results and new curb appeal. Affordable and efficient, we highly recommend their services for anyone preparing to sell their home.

scedpa

Austin's crew did a fantastic job beautifying our backyard. The work was clean and precise. Everything exceeded my expectations! Would highly recommend.

allison behm

We could not be happier with Austin and Proscape. From day 1, Austin said what he would do, when he would do it and how much he would do it for and not once did he deviate from that. It was the easiest process! Austin is also very detailed in his work and nothing was left undone, in fact, everything he did, he went above and beyond to make sure we were happy. Took into consideration our budget and was able to get us what we wanted within our price point. We added a gas fire pit, patio and landscaping to our backyard and have enjoyed every second of our addition. I cannot recommend the quality work of Proscape enough!

Nick Russell

We had bad drainage problems in our front and back yards and alongside our house. Austin and his crew were fantastic. They showed up on time every day, kept us apprised of their progress, were very friendly and respectful and went the extra mile to get the job done, including some extra needed work. I would not hesitate to use ProScape again in the future.

Penny Newsom

Henry and I were so pleased with the results of the work Austin and Proscape did in our backyard in 2017 that I contacted Austin to give us a quote for work in the front yard. We had multiple things on our list. Austin had no problem giving individual quotes for each project. We decided to do them all. Austin is very knowledgeable, professional and thorough and really nice.

We ran into an unexpected issue when putting flagstone on the front porch. Beneath the paint, our porch posts were rotten. Austin explained the situation and offered solutions. It was certainly nice to have Austin handle everything instead of us needing to find someone else to install the posts.

We are extremely with the quality of the work and very pleased with the results.

Penny and Henry

Heather Taylor

I can't say enough positive things about Austin Marcum and his team. I have used him for landscape/hardscape design for 2 houses and both have been beautiful and practical which I appreciate. He always make sure it blends in with the neighborhood but also stands alone as unique too. I get a ton of compliments on my yard. He also helps with yearly trimming, mulch and when issues arise (like sprinkler system emergencies or when next door house irrigation made my yard a bit of a pool). Recommend him whole heartedly!