Power Property Management - Los Angeles, California

Fredy S.

On 4/13/25, due to a leak in the unit above mine, my bathroom and bedroom were flooded. David Diaz from Power Property Management followed up on my maintenance request on a timely manner and scheduled the necessary repairs. He coordinated everything and kept me informed throughout the process. He reached out to me to make sure that the vendors completed the work well. I am impressed by David’s professionalism and empathy.

Cindy

Dear Power Property Management Team,

I commend Angelika Diaz for her outstanding service. I had an issue in my unit that needed repair, and Angelika was incredibly helpful throughout the entire process. She ensured everything ran smoothly and resolved the issues promptly. Her customer service is truly exceptional

Mariella V.

This review is particularly for Angelika Diaz and her efficiency and prompt help with any maintenance requests. I had a major bee problem that was resolved promptly (as any other requests) usually the same day or next. It’s easy to get a hold of her via text. Thank you Angelika for always sending out a vendor in a timely manner!

Rich R.

This review is in regards to David Diaz. It does not reflect my opinions, nor a review, of Power Property Management.
David Diaz has helped me out in several instances thus far. He has always been friendly , and quick and thorough in his work. Thank you.

Andy L.

I moved into one of their units in March 2025 and immediately discovered the HVAC system posed a serious fire hazard. Their technician confirmed the issue and sealed the gas line, leaving me without heat for six days — during which temperatures dropped into the 40s at night.

I reached out to request a rent credit, which was acknowledged in writing. Miguel Mercado, who was assigned to handle my case, repeatedly ignored my follow-ups. I emailed, texted, and called multiple times over several weeks. He even told me via text that we could handle everything over email — then never followed through. It was only after I escalated the issue and spoke to someone else that I learned it had finally been passed on to upper management.

It should not take weeks of being ignored by your assigned contact, escalation to DCBA and the BBB, and multiple phone calls just to get clarity on a rent credit for something the company already admitted responsibility for.

I’ve documented everything and have acted in good faith throughout. Power Property Management Group may resolve this eventually, but tenants should be prepared to advocate for themselves — especially if your issue is handled by Miguel Mercado.

Kimia J.

David Diaz was very helpful and attentive to my maintenance request when my ceiling had a major leak. He approached my request with professionalism and quick problem solving and good communication during business hours and followed up.

Rhodilyn C.

PPM has been my professional home since 2018, and I can confidently say it’s an exceptional company that truly values its employees and clients. The staff and team are incredibly supportive, creating a collaborative and welcoming work environment where everyone strives for excellence. Specially to Edi & Thomas, who goes above and beyond to ensure you’re guided through every step of the process with patience and expertise. Whether you’re new or experienced, you’ll feel empowered and well-supported here. I couldn’t recommend PPM more highly—it’s a fantastic place to grow and succeed! Thank you PPM!

Devon P.

If you expect your property to be managed right into the ground choose this company!

My apt Windows are all falling out of the casings including the screens and a worker said they all need to be replaced. Guess what?! nothing happened.

The contractors don’t complete work and leave permanent messes behind them. Ie paint all over the ground that doesn’t get cleaned up.
The washers and dryers are super old, always getting stuck with tenants money inside. They say they won’t return all the money lost in the machines that they refuse to service or update. They don’t upkeep the cleanliness of the property. Ex .. stairwells and landings are all filthy. The grounds maintenance people purposefully blow debris & leaves into your car while it’s parked in the garage. There have been rat infestations and roofs and ceilings caving in during rain or due to Poor plumbing. But wait!

The best part of all is Every year they jack up the rent without fixing all the horrible issues that plague their buildings and tenants.

Definitely rent from Power Property if you understand how negligent they’re going to be as your landlords and don’t expect too much to get done that you need. But do expect nasty angry letters if your rent is behind the due date. While they won’t be accountable for the property upkeep they are plenty quick on the adding extra fees to your rent and raising the price every chance they get.