Paul Davis Restoration of Utah - Kaysville Office - Kaysville, Utah

Kerrile

We were fortunate enough to have Dave Beus as our Project Manager (Paul Davis Restoration)— after significant damage was done to a family owned apartment building, from the impact a run away vehicle (two times in four months)!
Dave was very professional, proactive, honest, and helpful. He dealt with the business insurance to get the money needed for repairs. Dave was a great communicator! We will use Paul Davis Construction again, if we ever need to!

Tom L.

When someone else's huge tree fell onto our house, crushing one of our rooms 10 feet from where we were sitting, it almost ruined our lives. But the Paul Davis company was a bright, shining light that helped get our world back to normal! Awesome employees, great work, always on time, and amazing communication! They worked hand in hand brilliantly with our insurance company. Brady, Nick, Jake, Tina, Zach, Isaiah and the rest, you are all rock stars! Thank you SO much from me and my wife in Roy! We would totally recommend you to everyone! Wish we could give you a billion stars!

Jim R. (.

We recently had water damage in our home and turned to Paul Davis Restoration for help. While the process had a couple of hiccups—such as an extended mitigation phase due to moisture meter readings on the tile floor and some initial issues with the taping and texture work—Ethan was instrumental in resolving the moisture reading issue and ensuring our tile floor was saved.

Additionally, Kenny went above and beyond to make sure the contractors returned to fix any problems, ensuring the final work was done right. Thanks to his dedication and attention to detail, the results were excellent. I truly appreciate the professionalism and persistence of the team. In the end, I am completely satisfied with the restoration and would definitely recommend Paul Davis Restoration!

Sarah J.

What a great experience! Apollo was quick and professional. We have been having water heater issues and Paul Davis Restoration has been reliable and just a great relief during such a stressful time. We will be recommending Apollo to everyone we know.

Carson W.

About 3 years ago we had Paul Davis work on our condo doing some mold removal and rebuilding of the bathroom. Went great and was super simple.
We moved and decided to call them again about doing the full remodel on our new place. From the start we were buying things that were supposed to be included in the price. I purchased cabinets, faucets, shower heads, even tile out of pocket because it “wouldn’t happen on the budget” we had already agreed to. I got countertops I had never seen before or approved, and even that was considered “a favor”. The baseboards, which were supposed to be replaced, just had quarter-round added over the edge of the flooring in order to cover it up. The flooring was/is by far the worst part however. Almost immediately the laminate flooring was uneven and popping up in places. At first they tried to just glue it down and when that didn’t work I was told “too bad”. Finally, after fighting it, they came back and said they would have to tear out the flooring all the way to the door and level it, then put it back. We moved all the furniture but when I arrived home the day the work was being done, they found a “quicker fix” and only pulled up a few pieces. This quicker fix left a gap between the living room and kitchen, but I was told it was all they could do.
This renovation was supposed to take a month, but ended up taking almost 6 months to finish. With constant delays and no communication.
Flash forward to today. The floor is coming up all over the place, upstairs and downstairs. I am having to replace flooring I have had for three years. I would highly recommend someone else if you are looking for long lasting work. It looks nice at first, but it hasn’t held up.
Edit: In the response below they claim I accepted the final walkthrough. This is untrue and as stated in the original review I was told there was nothing more they could do to fix the issue and I was stuck with it. Not sure why I would continue to reach out about this hypothetical “warranty” when my first THREE attempts did not fix the issue. They continue to tell you things they will do but will not follow through.

Ann G.

We had a sprinkler head freeze and explode, flooding the walls and floors. Paul Davis came out the next day. Their team did a great job. They were professional, communicative, and very accommodating. Their work was very thorough and meticulous. I definitely recommend them. We are mid process. Hoping for the same quality from their restoration team.

Dee D. M.

My homeowners insurance got these guys to come and do my work in my downstairs bathroom and garage. They did a great job in the beginning, but did not finish their work. They told me they were going to do certain things that they did not provide. That is the reason I’m only giving them a three score also on the estimate it showed that they were supposed to clean and service my furnace. It was completely filth. Me and my family came home from an Airbnb. Stay while they worked on our home and our heater did not work we had to freeze my husband had to clean it out and get it up and running himself. It took him five tries to get it going, also they left debris all throughout the entire utility room area screws debris from the drywall work they did and my brand new water heater had plaster splashed all over the bottom of it, also after the insurance finalized everything and paid them, they literally took forever to come back to finish anything and then the contractor came to inspect the job the cleanup of the utility room area and furnace and told me everything looked great. It was all cleaned out and everything. Plus they left the vanity, light hanging out the wall and the light fixture covers they did not put back on when I had contacted them to do these things. They blamed it on the guy I had doing my drywall in the upstairs, who had nothing to do with the repairs in the bathroom. They did come and put the fixtures back in and the light back into the wall but it took them forever and arguments back-and-forth then I was told that they were going to come and clean the debris out of the utility room when they came to put the light fixture back into the wall. All they did was put the light fixture back into the wall and did not clean up anything and then they have the nerve to ask me to give them a 10 review ha! for the price that they charge with a contractor over $22,000 for the insurance definitely not worth it I highly recommend finding the professionals your self do not go through a contractor complete rip off . I and then for the flooring for my upstairs they said that the insurance paid them out 10,000 for that and then I would have to pay 2600 out of my pocket so I got in touch with Ogden‘s flooring and design myself got their quote and it was only 6900 to go directly through them, so I dropped Paul Davis for that portion and just went directly through Ogden’s flooring and design save the insurance money and also money in my pocket so strong FYI for anyone out there like I said, do not go through contractors when you run into situations like this through your insurance go directly through the professionals, your self do your research they will try to swindle you.

Joseph W.

They were great in helping restore our house! They responded within days of our fire and the next day after signing on they showed up with a large crew and began working. The workers were personable, they cared about us as people and our belongings and treated them and us well. I would use them again!