Natural State Property Management - Russellville, Arkansas

Natural State Property Management, located at 503 S Arkansas Ave, Russellville, AR 72801, United States, is a reputable property management company with a strong focus on providing high-quality services to its clients. With a phone number of 4799685158 and a website at naturalstatepropertymanagement.com, the company is easily accessible and offers a range of services to suit different needs.

Specialties: Property management company.

Other points of interest about Natural State Property Management include that it is a women-owned business, offers on-site services, allows for online appointments, and provides wheelchair-accessible facilities such as parking, entrance, seating, and toilets. The company is also known for being LGBTQ+ friendly and a trans-safe space.

With 222 reviews on Google My Business, the company has an average opinion score of 2.1/5. This indicates that while there are some satisfied customers, there are also areas in which the company could improve its services.

Natural State Property Management is a well-established company that offers a variety of services to its clients. With a focus on accessibility and a commitment to providing high-quality services, the company has gained a strong reputation in the property management industry. However, it is essential to consider the mixed reviews and the average opinion score before making a decision.

Address: 503 S Arkansas Ave, Russellville, AR 72801, United States.

Phone: 4799685158.

Website: naturalstatepropertymanagement.com.

👍 Reviews of Natural State Property Management

Barb M.

1/5

STAY AWAY FROM NATURAL STATE PROPERTY MANAGEMENT!!
Unless you don’t want your full deposit back! When I moved in, I had to clean out a nasty freezer that had an iced in freezer burnt whole chicken in it, had clean the disgusting bathrooms. Appliances, AC, toilets needed repaired and replaced. Window seals were full of bugs and spiders. On top of that… I had to clean up after any and all maintenance, plumber, AC people came out!! The first month to month and a half were nothing but issues with the house. I was still willing to give a good review.
When I moved out, I cleaned from top to bottom. They came in and took pictures of tiny specks of stains, which was there when I moved in) that were hard to even see, paint on the floor from the painters before I moved in, bugs that had died since I moved out.
I didn’t even hang anything on the walls!!
The cleaning company that came in and cleaned, cleans regardless of need. They have a standard checklist and cleans everything on the list.
They kept $350.80 of my $995.00 deposit. I was a very good and clean tenant and would have recommended them if it weren’t for these charges. These were not reasonable at all!
So… if you decide to rent from them, just anticipate this!!!
But I would run or just not care about your deposit!
Photos are of the condition I left it in at move out.

Callie S.

1/5

I’ve debated on posting but after seeing the other reviews I feel like I need to warn people as well. They will not give you your deposit back no matter how spotless the apartment is left. I gave my 30 day notice, deep cleaned the apartment and made sure it looked better than how I received it and I still only got $62 back. I wouldn’t rent here unless you absolutely have no choice. Posted below are the pictures I took after I deep cleaned the apartment, right before I turned in my keys. I will also attach the itemized paper they gave me with my refund.

Georgi H.

5/5

The process moving in was smooth, but the house is older so I had to put in some work order. Most of the work got done, but some things hadn't got fixed. So, I followed up with Natural State and I spoke to Kaitlyn. She was so understanding and professional. She got in contact with the contractors and made sure to also communicate with me. The day after I called, the issues were fixed.
All in all, it is a beautiful property with wonderful staff, (specifically Katilyn).

Courtney M.

5/5

I've had nothing but a great experience so far! Chad helped me secure my dream home and was incredibly patient during all of my calls and questions throughout the relocation process. Moving to a new state is never easy, but this company made the transition feel effortless. During the walk-through, we came across a few issues, but they were addressed quickly and efficiently. Everything has been handled with professionalism and in a timely manner. I would absolutely recommend this company to anyone!

Ashlynn A.

1/5

DO NOT RENT FROM THIS COMPANY. This is the worst set of property management/landlords I have ever experienced in my life. Bullying young adults and talking down to them. Showing
up unannounced and banging on the door like they’re the police. Sewage all over our yard and we were told that was our fault? They also did not come fix it for days. SO rude and absolutely unethical. They put up a for rent sign in our yard before we even were moving out. Terrible people run this place. They will steal your money and you will never ever get a security deposit back. BEWARE.

Lovely S.

1/5

Don’t Not Rent From Here. Our Water Heater Busted For Whatever Reason Flooded Our Apartment It Was a Quarter Inch Deep. I was out with friends for like 2 days on a trip. When my gf had told me this. I came home and sure enough water all over the place so I was like well I can’t let it get any worse and started sucking water up with my carpet cleaner until a lot of the water was gone but since it had been 2 days already it had already soaked well enough into the carpet and lower parts of the wall to where it smells like mold really really bad and somehow they wanna say we over exaggerated it because when they came and checked their wasn’t water everywhere. Then had the audacity to my gf while I was at work that if it was flooding we should have left the water on the floor so they could have seen it. Like wtf are you serious yeah just let me let water constantly flood my apartment and do nothing about it. Like special ed……much it’s not ok and they have yet to do anything now for like 5 days and I just came home and the smell in my apartment is god aweful smells strongly like Mold. I’ll give them til Friday but if they do nothing by then it’s gonna be a legal situation. DO NOT RENT FROM THESE PEOPLE THEY ARE NOT HERE TO HELP YOU but to take from you.

Rikki S.

1/5

I've lived in my house for 2 years. Never been late on rent, reported maintenance issues (that went untouched bc they weren't "important enough") and communicated openly as needed. Never denied an inspection. Never had issues, until 2 days ago. Little back story, I am 6 months pregnant and have been on bedrest for 4 of those months. We decorated our house for Christmas and with the weather being so cold and myself being down on top of recently becoming a single mother of 3, I hadn't cleaned the decorations off my porch yet. Two days ago I received a text informing me that there had been multiple complaints about the state of my porch and I needed to have it cleaned. I did so. However. My mother and my brother have been traveling back and forth between my home and theirs for months helping me as I've been incapable of most things. They decided to move home and in the process of the move stayed in the house with me, yes I'm aware I should've notified the company of this. HOWEVER, that being said, yesterday without a 24 hour notice AS REQUIRED BY ARKANSAS STATE LAW, a woman showed up at my house. Entered my home and started SCREAMING about how nasty we are and how our living conditions were unacceptable. Does my floors need to be swept and mopped? Yes. I have 3 kids who play outside and track dirt in as well as a dog who does the same. There are laundry baskets with CLEAN laundry in the living room already folded waiting to be put away. One of my 3 bedrooms is EMPTY, and she still decided to walk through and act like I am somehow scum of the earth. She proceeded to go on and on about "multiple complaints" but could only speak on the front porch. Sure, the house looks lived in but as of right now, because my husband had moved out, there aren't even pictures on my walls! Regardless of all that, her absolute unproffessionalism was uncalled for. She has now decided that based on her ONE TIME visit of my home, we are now evicted and she still expects me to pay a $900 rent for next month and I'll bet you I don't receive a dime of my deposit back.

Malorie H.

1/5

Moved out after 3 years and will only receive $50 of the $660 deposit made. Do not rent from this company unless you plan on letting them do quarterly housing inspections with barely any notice after 0 inspections for the first 2 years. Then lose all of your deposit, no matter how clean or well taken care of your rental was. Disappointing company, they only changed names from Ford Property to get away from all the other one star reviews. Do not rent from them.