Maximum One West Metro REALTORS - Hiram, Georgia

emma I.

The real estate agent Jeanne OBrien was the selling agent for the house I recently bought. I thought it would go easily due to her being very nice as well the sellers being very gracious. The sellers and I both wanted to close as soon as possible but the roof was taking a while to be finished. The sellers, my lender, Jeanne, and I all agreed to the process of closing before the roof was finished and my lender would hold escrow until the roof was completed. Jeanne did complain that another bank would have just trusted them to finish the roof after closing, which I didn’t believe anyways. But we all agreed on the escrow and we’re given a full understanding of this bank’s process. Unknown to me, Jeanne got the sellers to hire her OWN husband to do the work on the roof. Her husband left an abundance of materials and old roof all over the driveway after the job was completed. I asked if they could remove the material and they did. Following that the bank was waiting on the inspector to confirm the roof was finished. And it did take a while to complete all the steps to release the escrow-about 3 weeks. After all was finished, the bank was waiting on Jeanne to sign the lien release. She refused; my bank wanted to meet with her and give her the check as she signed the lien release. She refused and demanded the money sent first. This is where I was very unhappy with her behavior. She cussed out my lender as well as his employees, calling them names and stupid. She then proceeded to text me and threaten me, saying that I better get my lender to give them the money, that he husband was so kind to pick up the materials and I better remember all that she has done for me. I felt that this behavior was highly unprofessional.

Sherrika ?. M.

Mrs Jaqueline Smith and her husband are a package deal from God himself. She handled everything, made the transition as simple and smooth as possible, especially when they say home buying is a headache in itself. You could never have a more thorough agent/person in your corner. She will fight for you every step of the way. EXCEPTIONAL LISTENER.. YOU CANNOT GO WRONG.

Rachel E.

Donna Carlock is the best! Love her!

Jason W.

Brigitte M.

Michael W.