Legend Real Estate - Provo, Utah

Chris P.

Some friends and I lived in one of their properties. The parking situation wasn’t the best, but aside from that, it was a nice place with reasonable rent.

After getting married my spouse and I return to the same management company. We rented a place with a friend/roommate of our choice. However, due to some personal issues with our roommate, we had to move out unexpectedly. We decided to sell our contract, and management made sure that all tenants involved agreed to the changes. There was a small hiccup in the process, but it was resolved in less than a week. Compare to other rental companies these people know how to be time efficient. Jade and Tim were great to work with.

Finding good management and reasonable pricing is hard to come by. I recommend Legend Real Estate!

Savannah J.

I've been living at the Stonebridge condominiums for almost 2 years and really want to give an honest review of this place with the pros and cons so here we go.

TL;DR:
The Stonebridge condominiums are in a great location near campus, with reasonable rent and responsive management. However, cleaning checks can be frustrating, with inconsistent fees for what feels like minor issues like soap or dust. The parking situation is also tricky, as there’s only one spot for three tenants, and additional spots are either difficult to get or costly. Overall, it's a decent place, but the cleaning fees and parking can be annoying.

Pros:
-Great location (Close to campus, campus life, some restaurants, bus stops, and a little grocery store)
-Management is fairly responsive when you submit a question or maintenance request.
-Rent is a reasonable price, especially for being this close to campus, as well as having private rooms (at least in my apartment).
Cons:
-Cleaning Checks are kind of a nightmare
On our most recent monthly cleaning check, I cleaned everything on my portion like I normally do, which I'd like to think is pretty thoroughly but this time they marked the "Use Scrubbing Bubbles on shower" as a fail, which fails the whole check and automatically added a $20 re-check fee to my account.. I'll attach pictures of my shower right after I cleaned it the first time so you guys know what it looked like when it was failed. Normally when they fail you for just one thing or something small, they have an option where you can just take a picture of the thing "re-cleaned" but I'm really not sure what the deciding factor is between that and the automatic $20 re-check fee where if you fail that one as well, you will be charged an additional $50/hr cleaning fee for someone to come clean it for you. It is quite annoying especially because I feel like most other places don't charge anything for the first initial re-check ESPECIALLY if it is just one small thing but that is not really the case here and while i'm sure they have their reasons, it really just feels like the decided they wanted an extra $20 from you this month. I will say this is the first time they just went straight to charging the $20, but in the past when I've failed, it's been for reasons like "I had some dust on my vanity" or "there is soap on your shower wall" (for that one it was because they came a day later than they said they would and I took a shower that morning, getting some soap bubbles on the wall before I left for work). Overall it just feels very inconsistent and absurd to pay an extra $20 for a "first warning" fee on something that has been cleaned the same as previous times when it was not mentioned at all.
-Parking is a bit tricky
My apartment has 3 people living here and that is currently the max amount of tenants. Legend provides 1 parking spot for the 3 of you and being so close to campus, there is never any street parking. Legend does have a parking lot about half a block away from my apartment that they do sometimes have available spots in and you can rent them for $40/month which is annoying but pretty average for an extra parking spot close to campus, however, to pay it you have to get either a cashiers check or a money order. The other option at least for fall/winter semester is they will raffle off extra parking spots they might have in the above ground lot in the complex and then it's like $100 from the months of like November to May or something like that but it's quite literally luck to get one like that.

Those are the two biggest complaints I have right now, overall, the parking situation is sort of manageable, but I am pretty upset about having to pay an additional $20 for a cleaned bathroom with no sort of buffer in between, but literally what can you do. Just some things to be aware of. For the most part it's been pretty good and not the worst place to live by any means, but like any place it has it's downsides. I do realize this is a very long review at this point and I apologize for that but I hope it helps!

Heather T.

We have had Legend managing our rental property for several years. My primary contact has been Jade and she has been great! She has kept us up to date on everything going on with our unit and let us know well in advance of any contract renewals or repairs that need to be made. Legend has been great to work with and we will continue having them manage our property.

loriopayne

Legend Real Estate manages the rental of my condominium. They collect the rent each month and deposit it into my bank account. They inspect the unit and make sure that my renters are maintaining the property. It is nice to have a company that I can trust since I am living outside of the country at this time. I don’t worry about my property and I can contact Legend Real Estate at any time to ask questions about my rental.

Jadrie S.

All experiences with Legend Real Estate has been great! They are thorough, welcoming and willing to address questions. The team has always been helpful and the owner is very involved and truly cares about everyone especially the owners, tenants and staff. Any time I have needed anything it was addressed quickly and the staff is vey helpful. Out of the many management companies out there I would highly suggest and only recommend Legend Real Estate!

Andrew B.

Legend has been good to me! They've done a good job of informing of cleaning checks and maintenance. When we've put in matiance requests they've responded in appropriate time. It's been easy to pay rent and overall I've enjoyed living here.

Joelle D.

Legend Real Estate has always been easy to work with. They are up front with their contracts, the staff very obviously care about the tenants and their needs, and have shown many times that they are willing to work through concerns. Good company to work with, would recommend!

Charles R.

The cleanliness and quality of our apartment was much better than most of the other complexes we looked at, and we were impressed that the rent was quite a bit cheaper at the same time. The LRE team was generally good at answering questions and responding to concerns we had. We would rent from them again.