In N Out Express/ Shell gas station - Rosharon, Texas

In N Out Express/ Shell Gas Station: A Comprehensive Overview

For travelers and locals alike, the In N Out Express/ Shell Gas Station located at 15013 Hwy 6, Rosharon, TX 77583, United States, presents a convenient and well-equipped stop. With a phone number of 7138967861, this establishment combines the familiar services of a Shell station with the quick-service offerings of In N Out Burger, creating a unique and appealing destination. This report aims to provide a detailed examination of the station, encompassing its features, location, and customer feedback, to assist individuals seeking relevant information.

Location and Accessibility

The location of the In N Out Express/ Shell Gas Station is strategically positioned at 15013 Hwy 6 in Rosharon, Texas. This location benefits from its proximity to Highway 6, a major thoroughfare serving the Houston metropolitan area. This accessibility makes it an ideal spot for those traveling along the corridor, needing fuel, or a quick meal. The station’s address ensures easy navigation using GPS and mapping applications. Its placement in Rosharon, a growing community within the greater Houston region, contributes to its continued relevance for both residents and visitors.

Services and Amenities

The station offers a comprehensive range of services, effectively blending the strengths of both Shell and In N Out. Let's break down the key offerings:

• Fuel Services: As a Shell station, it provides a full spectrum of fuel options, including regular, mid-grade, and premium gasoline. Diesel fuel is also available for commercial vehicles.
• Propane Exchange: Customers can conveniently exchange propane tanks at the station.
• Convenience Store: The ‘Corner Shop’ aspect offers a selection of essential items, including snacks, beverages, and basic groceries.
• Restroom Facilities: A wheelchair-accessible toilet is available, demonstrating a commitment to inclusivity and accessibility.
• Payment Options: The station accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, catering to diverse customer preferences.

Furthermore, the presence of In N Out Burger adds a significant draw, providing customers with a familiar and beloved fast-food option alongside their fuel and convenience store purchases. This dual offering is a valuable asset.

Customer Reviews and Ratings

The In N Out Express/ Shell Gas Station currently boasts 70 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is a respectable 3.8 out of 5 stars. This indicates generally positive experiences, although there is room for improvement based on the reviews. Common positive feedback highlights the convenience of the location, the availability of fuel and food, and the friendly service. Conversely, some reviews mention occasional issues with cleanliness and wait times, particularly during peak hours. Addressing these concerns proactively would undoubtedly enhance the customer experience.

Key Features Summary

In conclusion, the In N Out Express/ Shell Gas Station at 15013 Hwy 6 in Rosharon, TX, offers a compelling combination of essential services and convenient dining options. Its strategic location, diverse amenities, and a generally positive customer rating make it a valuable resource for the surrounding community and travelers. Continued attention to customer feedback and operational efficiency will undoubtedly reinforce its standing as a reliable and well-regarded establishment.

👍 Reviews of In N Out Express/ Shell gas station

Tamara G.

1/5

New Hispanic female worker in the morning deliberately asked to help the male Hispanic behind me that had a coffee in hand although I was standing in line in front of him. I can understand if I asked for the Hispanic male to skip me and l can totally understand him just having a coffee plus getting gas, but we don't form a LINE to get SKIPPED. How insensitive of her to do this as if I had the time to wait. Just for the record, my transaction wasn't lengthy it was just lottery, plus it was in the morning at approximately 7:20 in the morning where everyone is trying to get some where.

Genesis V.

1/5

Payed to pump gas there was an issue with the gas pump were it keep clicking off, got tired of it so went to go get a refund guy hands me my receipt and he’s like it will go back into your account. Ok cool mind you it was my debit not credit. This was around 7am call around almost 12 because never seen anything come through, I proceeded to call them when they informed me that it takes 24-48 to refund me my money. Very unprofessional, non communicant with customers on informing them of status’s.

Kimberlee C.

4/5

Slow going here. The store was clean and stocked well, but the counter guys were a little slow, and a few unsavory guys were hanging around outside. Just don't go alone at night.

Tamara G.

2/5

Middle aged Indian worker during the morning shift, needs to get another job or get trained on customer service. If he's not happy with his job, dude find another one, but don't dictate how customers spend "their" money.

Samantha R.

1/5

I tried to buy gas here a week ago with my credit card and it said it wouldn't accept my credit card. I was later told that is a sign that there is a scammer attached to the credit card pump. Nothing was stolen as I was trying to use my credit card. But I fear what would have happened if it was my debit card. Even though it is convenient, I have no plans to return here as I've heard many stories like this from neighbors.

Boyd M.

1/5

The older guy with the glasses on dayshift has terrible customer service. I've been coming here for 3 years I spend over 300$ a week & this guy gives me problems every time I come in. He just started about a month ago & already running people away. It needs to be addressed

Mr. M.

5/5

Lives up to its name because I was in and out. No issues were experienced and the checkout process was smooth as could be. The place is always clean whenever I visit and the associate was pleasant.

Jimmy Z.

2/5

Their gas pumps are the worst. The touch n go feature on the card readers don't work and the machine tells you to go inside to finish the transaction. This isn't the first time this has happened. As updated as this station is, you'd think they'd have functioning card readers 🙃