High Properties - Cedar Rapids, Iowa

Hamza D.

Listen up! If you're even thinking about renting with High Property, do yourself a favor and RUN the other way! As a District Manager with Verizon, I know what good customer service looks like, and let me tell you, High Property is a complete disaster. From the get-go, I was fed lies about the property I rented. They told me it had a finished basement, but surprise, surprise! I found out the hard way after I signed the lease. Shelly, the property manager, was downright awful. She treated me like garbage over the phone, showing zero empathy and making me feel completely unwelcome.

And don't even get me started on Jasmine and Shelly. They come off as friendly but are anything but! The property is riddled with issues that I reported from day one, and here I am, six months later, still fighting to get anything done. When you try to have a normal conversation, they just take advantage of you. I even begged them to move me into another property they had listed, but they flat-out refused to work with me. I fell for their deceptive advertising, and I deeply regret it. Save yourself the headache and steer clear of High Property! You’ll thank me later!

stacy P.

Our home is great! The manager is so friendly and prompt to reply to questions and needs! We had a minor issue for maintenance and he was here very quickly to fix it! I would recommend living here, plus it's so convenient right off I-80!!

Maysa Z.

If you're even thinking about renting from High Property, let me save you a ton of stress and hassle: RUN the other way! I work as a banker with Veridian so I know a thing or two about good customer service, and High Property is the absolute worst. From the very beginning, I was misled about the property I was renting. They assured me it had a finished basement, but lo and behold, after I signed the lease, I discovered that wasn't true at all. This was just the tip of the iceberg.

Shelly , the property manager, is an absolute nightmare to deal with. She treated me with complete disrespect over the phone, showing zero empathy and making me feel utterly unwelcome. Her attitude was condescending and dismissive, making it clear she couldn't care less about the tenants' concerns. Every interaction with her left me more frustrated and disheartened.

But Shelly isn't the only problem. Jasmine, who also works there, comes off as friendly at first, but it's all a facade. Together, they create a toxic environment that makes you regret ever signing that lease. The property itself has been riddled with issues from day one. I reported numerous problems right after moving in, and here I am, six months later, still struggling to get anything resolved. The list of issues includes leaky faucets, faulty electrical outlets, and a heating system that barely works. Every time I contacted them, I was met with excuses and empty promises.

When you try to have a reasonable conversation with them, they just take advantage of you. I even pleaded with them to move me into another property they had listed, but they flat-out refused to cooperate. They made it clear that once they had my money, they had no intention of providing any further assistance. I fell for their deceptive advertising, which painted a rosy picture of the property and the management team. I deeply regret not doing more research before signing that lease.

The stress and frustration I've experienced over the past six months have been overwhelming. It's affected my work, my personal life, and my overall well-being. I've had to take time off work to deal with maintenance issues, and the lack of response from High Property has left me feeling helpless and angry. The constant battle to get basic repairs done has taken a toll on me, and I wouldn't wish this experience on anyone.

In conclusion, save yourself the headache and steer clear of High Property! You’ll thank me later. There are plenty of other rental options out there with management teams that actually care about their tenants and provide the level of service you deserve. Don't make the same mistake I did. Do your research, read reviews, and choose a property management company that values its tenants and takes pride in maintaining their properties. High Property is not worth the stress, frustration, and disappointment.

Caitlyn H.

We live at Rose Cottages, off the interstate, and could not be more happy! We love our townhouse, was clean and updated very well when we moved in. Kendra is very kind and always there if we need anything at all. She truly is the best!

Cj S.

I’ve been @ cypress point for 4 years now and don’t have any complaints i absolutely love my apartment for what I get & the size almost close to 1000sq ft plus maintenance always comes right away & during the winter they salt everything meaning the sidewalks / entry ways the driveway & in front of our garages alot of property managements just do the bare minimum ! I can’t see myself renting through anyone else .
Cons - every single year I have had a rent increase of 50 bucks if not more …. & when I moved in the pet deposit was 525 for 2 pets PAID that (no pet rent) and a few years later they now want to add pet rent 20 bucks per cat .

Colton

Justin was very helpful during our process of figuring out the lease, he quickly responded and was able to get all our questions answered. The process was quite thorough but worked well.

Erol E.

The inside of the houses are really clean. The size of the rooms is very useful. There is a quiet and clean environment within the site.

Phil H.

I recently moved into a High Properties townhome, and could not be more pleased. The design, layout and construction is excellent. I like the location and ease of access to I-380.
Kendra Cline was prompt, courteous and helpful as I prepared and moved in. Thank you Kendra!