Hensley-Thompson Properties LLC - Florence, Alabama

Jerry Saylor

I really enjoyed living here. The staff was very friendly and super quick to fix any problems/repairs that were reported. I called about a problem with my oven thermostat and they were at my apartment in about 30 minutes to fix it. I lived in one of the townhouses and was actually surprised that I couldn't ever hear my neighbors. I mean I used to play my music really loud even and they never heard it. It was also great to live in a complex that took care of their amenities. The pool area was always nice and clean. I can't say enough about how great the staff is there. Allison and her team do a terrific job.

Kaydee Hodges

Hensley-Thompson is the picture of professionalism. I've personally dealt with a majority of the staff and they have always gone above and beyond to make their properties a better and safer place to live. I would highly recommend any of their properties to anyone moving to florence who wants a beautiful, safe place to live. I also would like to mention that the maintenance staff is extremely professional and I can tell they truly care about the tenants and their overall well being. I've seen numerous occasions of maintenance dropping everything and going out to fix even the most minor issues just because they care. I highly recommend this company and I applaud them for their hard work and dedication.

Scotty B

I stayed at this apartment for a little over 1 year, payed every payment on time not one late. Followed 36 days notice rule, they kept my deposit of $400 I was okay with them keeping the deposit, but they reported me to a credit agency for $500 for damages, we took pictures of the whole apartment before we left so there wouldn’t be any doubts. They said they charged us $200 to clean out the fridge, I wouldn’t recommend this apartment to nobody, if I could give them less then 1 star I would. Neighbors complained about bugs in there apartments no pest control.

Laurel Hannah

Loved living at Alpine village for a year and a half! 10/10 recommend!!

Chris Crawley

I give it two stars just because there's not many apartments better in this area, but there's a brown recluse problem that the office seemed to not be in a hurry to fix. The internet that's included is awful, which is their big selling point. If you live in the bottom floor apartment you will hear your upstairs neighbors as it sounds like they are stomping. Last but not least they cut a tree down almost 2 months ago in front of my unit and limbs where barely cleaned up. Still have a lot left to clean. They don't seem to care about the appearance oh I know I said I was done but I failed to mention the potholes throughout this complex.

Ryan Keenan

Business model based in deception and centered on evicting people who are unaware of their rights. Thus is not terribly surprising once you take into consideration the owner, and his office staff. They have doesnt the last 3 months aggressively attempting to evict me due to my notifying them of my displeasure in the flooded unit I was lucky enough to move into. The word 'retaliatory' comes to mind....
It's unfortunate, as I am just as relentless as these folks are. They will use the police against you, as well as other less than legal tactics to achieve their ultimate goal- evict, evict, evict.
Other than that, the apartment is equally as disgusting as the staff.

kyle ogden

Lived here for over three years now. The management that is on site now is quick to respond to any maintenance issues. I also love the pool.

Edit: 5/5/2020
I still live here and still rate it at 5 stars. I think it is the best apartment in town.

Anthea Thompson

6/12-I had been calling the mantience line trying to get a few issues fixed. Since the beginning of the year 2020. Me thinking my issue was being passed on Not. Then Covid hit. I backed off and was shampooing my own carpet. (Carpet 1 of the issues) Not wanting them to come in my house due the covid situation. So I finally called to the office and some finally came out. Nothing fixed . Called the office back and Andrew said it's nothing they can do it a busy move in time. I'm just waiting on Alice to return. Maybe if she see this she will give me a call. Oh Andrew said the mantience line is 3rd party some where out in TX some where