Heed AI Consulting - Woodland Hills, California

Heed AI Consulting: A Reliable Technology Partner

Heed AI Consulting is a distinguished technology consulting firm dedicated to providing comprehensive computer support and services. Located at 21255 Burbank Blvd, Woodland Hills, CA 91367, and reachable at Phone: 03630826, Heed AI Consulting strives to offer efficient and effective solutions to a wide range of technological challenges. Their website, Website: heedconsultinggroup.com, provides further details about their services and expertise.

Specialties and Services

The core competencies of Heed AI Consulting center around computer consultant services. They specialize in diagnosing and resolving technical issues, optimizing computer systems, and providing strategic guidance for technology implementation. A key differentiator is their client-centric approach, prioritizing understanding the specific needs of each client before recommending a course of action. They are adept at handling both minor troubleshooting and more complex system-wide problems. The firm’s expertise spans various platforms and operating systems, ensuring compatibility and seamless integration of new technologies.

Key Features and Accessibility

Heed AI Consulting distinguishes itself through several notable features. Firstly, they offer both online appointments and onsite services, providing flexibility to cater to diverse client preferences. Secondly, the company is proudly Black-owned and women-owned, reflecting a commitment to diversity and inclusion. Accessibility is also a significant priority; the facility features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring a welcoming environment for all clients.

Client Feedback and Reputation

Based on publicly available feedback, Heed AI Consulting has garnered a consistently positive reputation. The company maintains 7 reviews on Google My Business, with an outstanding average opinion of 5/5. These reviews consistently highlight the company's responsiveness, technical proficiency, and dedication to customer satisfaction. A recurring theme in the testimonials is the skill and diagnostic ability of their technicians, particularly Westin, who is frequently praised for his ability to quickly identify and resolve issues. One client reported a server outage lasting two days, which Westin promptly addressed within a few hours, demonstrating remarkable efficiency. Furthermore, it’s noted that technicians often avoid pushing unnecessary upgrades or new hardware, focusing instead on addressing the root cause of the problem. This approach builds trust and reinforces the belief that Heed AI Consulting prioritizes client needs over aggressive sales tactics. The emphasis on understanding the problem – often through carefully asked questions – is a hallmark of their service.

Detailed Information and Recommendations

For individuals or businesses seeking reliable computer support, Heed AI Consulting presents a compelling option. Their proactive approach to problem-solving, combined with their commitment to accessibility and client satisfaction, suggests a strong potential for long-term partnerships. The company’s focus on understanding the client's specific situation, rather than simply applying a standardized solution, is a significant advantage. They appear to prioritize building trust and fostering open communication. The fact that they don’t require specialized hardware for their services suggests a broad range of applicability, making them a good choice for both individual users and small to medium-sized businesses. The convenience of both online and onsite service options further enhances their appeal. Clients consistently express their trust in the company and recommend them to others. It is evident that Heed AI Consulting operates with a commitment to excellence and a genuine desire to provide superior technological assistance. The firm’s dedication to being an inclusive and accessible provider underscores their values and commitment to serving a diverse clientele.

👍 Reviews of Heed AI Consulting

bahar M.

5/5

We called CAM out to address a server that was down for 2 days. Westin showed up he got up and running within a few hours. A few other techs we spoke to over the phone were trying to sell us a new server without even coming out. Westin had an idea of the issue just by asking the right questions.

No hardware required and it was up by the end of the day.

I trust them and will call CAM whenever we have an issue and would recommend them to anyone.

therealdjbam N.

5/5

Had to call these guys to clean up and optimize our network. We had a bunch of patches all seem together over the years. It was time to make things work together like a real company. They came in and got everything cleaned up and running smoothly.

I would definitely recommend them 💯👌🏾

Sound Engineer at Larrabe Studios

Lara

5/5

Michael Bowers helped me through a very difficult situation, hacking, and I will be forever grateful. Not only did he instruct me how to stop the issue immediately and prevent it from reoccurring but he was very kind and calm, which promoted ease in the stress of the situation. If he hadn’t talked me through this , it is likely, the situation would have gotten far worse. Thank you so much.

Joseph W.

5/5

Called them to fix some laptops and desktops
They cleaned them up and upgraded them to Windows 10 at no additional charge. We had 10 + computers.

Good job guys. We’d recommend them

Drew Q. (.

5/5

Thank you Michael for helping us to get HIPPA complient. Highly recommended service! Will definitely use again.

Tina L.

5/5

We use them for our HIPAA compliance and computer support.

greg W.

5/5

We don't use anyone else.