Coldwell Banker Prestige Homes and Real Estate - Enterprise, Alabama

Linda Buffington

Do not waste your time with the Property Management side of this company. The only bright light was Erica. Other than that, I was amazed at the lack of customer service and unprofessionalism displayed an associate and then the Senior Property Manager. Zero compassion or care about making transitions easy. The response to everything is “Did you read the lease agreement? Did you ask questions?” While these can be valid questions, when you choose to be in a position where good customer service is paramount, those questions remove any responsibility on the part of the property management to help out in any way. If you want a smooth transition, consider a different company. It’s not worth the headache.

J H

Left our apartment spotless, but they ended up taking $375 from our security deposit exclusively because we had forgotten to replace the stovetop drip pans. They are $10 at Walmart. Excessive doesn't begin to explain the sleaziness of the lengths they go to just to nickel and dime even the long term tenants.

Do not rent here.

zac M

Under their managment my property was destroyed, deserted, and they have cost me over $10,000 through their incompetence. They have never ending hidden fees, a lack of communication, and the honesty of a collections agency that merged with a
used car dealership.

Unknown Name

The most unprofessional real estate company in Enterprise. Agents are eager to list your house but won't work to sell it. It took them over a month to add photos to our MLS site. When they did, Most of the photos were on their side and not easy to view. Absolutely unprofessional. They are unwilling to take an extra minutes to help the clients out once they have your house listed. We were out of the area and had no contact with our agents for over 2 weeks. They said there was a showing and we would receive feedback, however we never had any information I'm what the potential buyers thought. After not receiving any contact for over 2 weeks, they told us we should probably reduce the price of our house. They did not provide an explanation just said we needed to reduce the price in order to sell it. This was almost $20,000 less than originally suggested by Dex. We simply asked for a pool signed to be added to our yard and that took over a month. When they finally added it, they put it on the back-side of the sign away from traffic driving into our neighborhood. Unless you have a very high listing on your price and agree to the full 6% commission, they really won't be willing to help sell your house. Like most real estate agents, they simply wait for the house to sell rather than trying to sell it. It is easy to see why team Linda Simmons is #1 in the enterprise area. When we sent an email to them terminating our contract we received no response yet they were quick to remove their sign from our yard. You are better-off selling your house on your own than using this company.

Alexis Anderson

Lindsey Sargent is the absolute best! She communicates well and is very patient. Lindsey made everything as simple as possible. She explains every step of the process in a way you can understand. The love she has for her career shows in the care she has for her clients. I am a first time homeowner and with her help I would do it all over again. I never felt rushed when we looked at multiple houses. She was patient with me and delivered on everything I asked of her. There is not enough words to thank her with, but I am grateful and thankful!

Thank you Lindsey ❤️

Larry Wilson

Recently worked with Gwen here to sell my home in Enterprise after I got married. She did an exceptional job selling my home, from initial consultation through closing. She was attentive and did her homework to guide me on a listing price, took flattering pictures of the property and updated them on the listing when necessary, she got plenty of showings, kept the flier box full, and her office was phenomenal making sure that my closing went off in less than a month without a hitch. I cannot recommend Gwen and her office enough. Thanks Gwen and Jennifer!

Elena Ratcliff

We recently purchased a home through Coldwell Banker Prestige Homes & Real Estate and worked with Fox Fleming directly. I cannot say enough positive things about the quality of service we received. To begin, Fox was professional and very personable. His approach was friendly and we could tell that he was genuine in finding us the right home, versus making a quick sell. At no point did we feel pressured or mislead, and at times were amazed at his honesty. Fox was active in helping us search as well as extremely knowledgeable on the area (knowing every detail of each neighborhood we viewed). He was very considerate in answering all of our questions and patient with us during the entire process (from finding a home to closing). What impressed me the most is Fox continued to maintain contact with us even after we closed to ensure we were happy and to see if he could be of any assistance in helping us settle in. We are very thankful to Fox for his service and would recommend him to anyone looking to purchase a home in Enterprise.

CHARLES ECKART

Carolyn Nicholson is an absolute professional. She knows the local Enterprise/ Fort Rucker area very well. I received great advice and my home selling experience was very low stress knowing I had Carolyn on my side. She was a pleasure to work with and I highly recommend Carolyn Nicholson for your real-estate needs.