CITOC - Houston, Texas

CITOC: Your Trusted IT Solutions Provider

For individuals and businesses seeking reliable and comprehensive computer support, CITOC stands as a premier provider in the Houston area. Located at Address: 1080 W Sam Houston Pkwy N #130, Houston, TX 77043, CITOC offers a wide array of services designed to address all your technological needs. With a dedicated team and a commitment to customer satisfaction, CITOC is well-positioned to be your go-to IT partner.

About CITOC

CITOC is a full-service IT company specializing in providing robust solutions for computer support, security, and data recovery. Established with a vision to simplify the complexities of technology, CITOC focuses on delivering tailored services that meet the unique requirements of each client. The company’s philosophy centers around proactive support, preventative maintenance, and rapid response times – ensuring minimal downtime and maximized productivity. They take pride in their ability to build long-term relationships based on trust and expertise. Their team consists of highly skilled computer consultants with extensive experience in various IT domains.

Specialties and Services

• Computer Support and Services: CITOC offers a broad spectrum of computer support, from troubleshooting hardware and software issues to providing ongoing technical assistance.
• Computer Consultant: Their consultants provide strategic advice on technology infrastructure, helping businesses optimize their IT investments.
• Computer Security Service: Recognizing the increasing importance of data protection, CITOC offers comprehensive security services, including firewall setup, antivirus software implementation, and vulnerability assessments.
• Computer Service: Regular computer service is crucial for maintaining optimal performance. CITOC provides preventative maintenance plans to keep your systems running smoothly.
• Data Recovery Service: In the unfortunate event of data loss, CITOC’s data recovery specialists employ state-of-the-art techniques to retrieve valuable information.

Key Features and Accessibility

CITOC distinguishes itself through several key features:

• Online Appointments: Scheduling appointments is convenient and efficient through their online portal.
• Onsite Services: For complex issues requiring hands-on attention, CITOC provides onsite service to address your concerns directly.
• Wheelchair Accessible Entrance: CITOC is committed to inclusivity and maintains a wheelchair accessible entrance for all visitors.
• Wheelchair Accessible Parking Lot: Accessibility extends to the parking area with a designated wheelchair accessible parking lot.

Customer Feedback and Reputation

CITOC has garnered a positive reputation within the Houston community, as evidenced by its 22 reviews on Google My Business. The Average opinion: 4.6/5 reflects the high level of satisfaction experienced by their clients. Many customers highlight the professionalism, expertise, and responsiveness of the CITOC team. Specific feedback frequently praises their ability to quickly diagnose and resolve technical challenges, as well as their clear and concise explanations of complex IT concepts.

Contact Information

For further details and to schedule a consultation, please visit their website at citoc.com. Alternatively, you can reach them directly at Phone: 134905000. Their location provides convenient access for clients throughout the Houston metropolitan area.

CITOC is dedicated to providing exceptional computer security and ensuring the smooth operation of your technological infrastructure. They are committed to staying at the forefront of IT advancements, continually updating their skills and knowledge to offer the best possible service. Choosing CITOC means selecting a partner dedicated to your success.

👍 Reviews of CITOC

Jeff H.

5/5

I had an issue with my new laptop's camera and was crunched for time with a meeting approaching. I called the tech support line and got Brent. He was friendly and attentive to my issue. He went above expectations and not only identifying my problem, fixed it, and explain the issue, but had the forethought to question if any other laptop that was shipped to our company had the same issue.
I would highly recommend CITOC as an IT management company; if Brent is the caliber of the technical that CITOC support department has, I feel confident that any issue will be handle promptly and professionally. Thank You again for your help!

Scot D.

5/5

The techs at CITOC are absolutely great to work with! They know their stuff and are able to fix issues quickly. Brent was quite friendly, knowledgeable, professional, and got us going quickly. Thanks Brent!!

Kristin J.

5/5

Great team of IT professionals. Always happy to help with whatever craziness our team creates! Thank you to all who manage our system, and madness 🙂

Patrick L.

5/5

We are newcomers to CITOC this year, and they have truly been a breath of fresh air. The staff exhibits exceptional organization, friendliness, and responsiveness. Additionally, their business processes offer a level of transparency we previously thought unattainable. We are thrilled to have them as our IT partner.

Zakir S.

5/5

All the techs are amazing and do a great job. Just recently had a ticket with Sam and he is extremely knowledgeable. Citoc support is always there when I need it.

Joseph R.

5/5

We were skeptical of changing companies because we had our last IT guy for so long. But when we got hit with ransomware and had to pay lots of fees, it was time to switch. We talked to a bunch of outsourcing groups and were most comfortable with CITOC.

They not only fixed our ransomware situation, they got us on the right track to make sure it never happens again. In addition we love having their people do our technology roadmaps and budgeting. We’ve never experienced IT at this level and will never go back.

John P.

5/5

CITOC has excellent IT services and computer support. Love working with their owner and team! This is definitely the place to go for managed IT services in Houston!

Bryan B.

5/5

Highly recommend BJ and the Team at CITOC The IT Support and Service they provided our Houston Branch office was beyond our expectations. Would recommend CITOC to any company looking for a top notch IT Consultant Company. Best regards, Bryan Behan Socius Marketing