Bob Riddick Roofing, Inc. - Moneta, Virginia

Jennifer W.

They came out quickly for the estimate and completed the job 1 week later! The staff were very responsive with answering many questions before we signed the contract and were also very knowledgeable and respectful. The job was completed within 1 day and our property was left very clean and tidy during and after the job. Very happy with the staff and services!

Debbie N.

Due to extreme winds, shingles had and were continuing, to blow off of our home. Spoke with Michael, and he was able to schedule Mark to be here within 24 hours, who was also able to repair at that time, at a reasonable cost. Would highly recommend.

Sean M. D.

The crew was professional and neat. Showed care for customers property and genuine concern for going above the original quoted repairs if/as needed and found. Great job listening to customer's concerns and addressing them completely. Thank you!

Anne

It wasn’t a good sign when it took 7 months after signing the contract for them to schedule our roof installation. Then, they didn’t take enough care to properly cover the exposed roof knowing it was going to rain the next day. This resulted in my attic and mud room taking on water. There is visible damage to the mud room ceiling and the light fixture no longer works. The attic is trickier to get in and see so I’ll leave it at that. Then, they were careless with the phone line that is also the internet connection and managed to sever it. To further exacerbate the situation, the crew joked about flooding the attic and didn’t say anything about the cut line until my husband said something. The only positive thing is the roof looks better than it did. Now to deal with the mess left behind.

The roof photos show how it looked when they left the day before the rain and after they came out the next day to try to address the issue.

I know it’s not the fanciest house but it’s my home and it and my family deserved better than what was given.

UPDATE: Received a call on Sunday and Mike was to come out Monday to meet with my husband. Around noon Mike wanted to reschedule to late Tuesday morning. Another example of poor customer service.

Found more water damage (see additional image). For reference, I took before pictures of every ceiling in the house.

sue S.

My roof was finished last week and the Riddick team did an excellent job. I am very pleased. They were on time, worked very hard, and were meticulous about cleaning up.They kept me informed throughout the process.

David W.

We have really struggled to find contractors to do the simple things like answer inquiries, show up to appointments, and complete their work. With this in mind, we contacted Michael at Bob Riddick Roofing in Moneta, Virginia and he responded to us right away, set an appointment and was on time. We received a competitive quote back in a few days. We received the quote in May, but couldn’t start the project until early September. Michael put us in the schedule for early September and told us to check in 7 to 10 days before we needed them to start. In early August, we moved the schedule up, and Michael was able to accommodate the change and set a date to start the project. The roofing crew arrived on time and stayed until all the work was complete. The roofing crew was professional, careful, clean, neat, and overall dedicated workers. We’re completely satisfied with the final product, but also with all communication and interaction with Michael (General Manager) and Bobby (Roofing Project Manager) at Bob Riddick Roofing of Moneta, Virginia. They earned all 5 stars (beginning to end) on this roofing project.

Colon M.

Very satisfied with our choice in selecting Bob Riddick Roofing. The crew and leadership staff were extremely professional and proficient. They perform first rate quality work and repairs, as well as provide excellent customer service. We highly recommend this company to anyone needing roof replacement or repairs. Their efforts improved the look and value of our home. We greatly appreciate a company like Bob Riddick Roofing, especially in today's environment where work ethic and value seem almost non existent. Thank you.

Robert E.

Our roofing job was finished just today. Bob Riddick's team. led by Devin Blankenship, did a fantastic job and my wife and I couldn't be more pleased with their work or the results. Our beautiful new brown aluminum roof has transformed the house. The men were punctual, hard-working, most pleasant, and really careful with detail as they worked. My wife expressed how impressed she was with how they carefully cleaned up all debris each afternoon before leaving. They even cleaned our skylights and cleared the gutters! Devin spotted several details, beyond the roofing under contract, that needed fixing and repaired them. As the old song goes, "Who could ask for anything more?" We recommend Bob Riddick Home Services, period!