BMS CAT - Jessup, Maryland

Introduction to BMS CAT

BMS CAT is a reputable and experienced restoration service provider dedicated to mitigating the devastating effects of water, fire, and general building damage. Located at 8280 Stayton Dr, Jessup, MD 20794, United States, and reachable at Phone: 4104987934, the company offers comprehensive solutions to restore properties to their pre-loss condition. Their website, accessible at Website: bmscat.com, provides detailed information about their services and commitment to customer satisfaction. The company’s dedication to quality and responsiveness has cemented its position as a trusted resource for homeowners and businesses alike.

Specialized Restoration Services

BMS CAT specializes in three core areas of restoration:

• Water Damage Restoration: They expertly handle water damage incidents, ranging from minor leaks to extensive flooding. Their process includes thorough assessment, immediate water extraction, drying, disinfection, and structural repairs. They understand that swift action is crucial in minimizing long-term damage and preventing mold growth.
• Building Restoration: BMS CAT extends its services to encompass a wide range of building restoration needs, including structural repairs, cosmetic restoration, and mold remediation. They possess the expertise to address both minor cosmetic issues and significant structural damage, ensuring the long-term integrity of the building.
• Fire Damage Restoration: Responding to fire damage requires specialized techniques and equipment. BMS CAT utilizes advanced technologies and protocols to remove smoke, soot, and other contaminants, restoring the building's structure and contents to their original condition.

The company’s approach is characterized by a meticulous, step-by-step process, prioritizing thoroughness and attention to detail. They recognize that each restoration project presents unique challenges, and they tailor their strategies accordingly.

Location and Accessibility

BMS CAT’s headquarters are strategically located in Jessup, Maryland. This location allows them to efficiently serve clients throughout the Washington D.C. metropolitan area and beyond. The facility is equipped with state-of-the-art equipment and staffed by highly trained technicians. Wheelchair-accessible car park and wheelchair-accessible entrance facilities demonstrate a commitment to inclusivity and ensuring access for all clients. Clients are required to schedule an appointment prior to receiving services, ensuring adequate staffing and resources are available.

Customer Feedback and Reputation

BMS CAT has garnered positive feedback from its clients, as evidenced by 5 reviews on Google My Business. The average opinion is 3.4/5, indicating a generally satisfactory experience. While there's room for improvement, the consistent praise for their responsiveness, professionalism, and dedication to resolving issues highlights their strengths. The reviews frequently mention the team's tenacity in tackling complex problems and their commitment to achieving complete customer satisfaction. One client particularly appreciated the team’s perseverance in resolving a challenging situation, demonstrating an understanding of the complexities involved in restoration projects. The dedication to problem-solving and the willingness to go the extra mile seem to be recurring themes in the feedback.

Key Features and Services

Beyond the core restoration services, BMS CAT offers a range of supporting features designed to streamline the restoration process. These include:

• Detailed Damage Assessment: A thorough evaluation of the damage is conducted to determine the scope of work and develop a customized restoration plan.
• Inventory Management: Assistance with documenting and managing damaged property, facilitating insurance claims.
• Mold Remediation: Specialized treatments to eliminate mold and prevent its recurrence.
• Deodorization Services: Removal of lingering odors caused by water, fire, or smoke.

BMS CAT operates with a commitment to transparency and open communication throughout the restoration process, keeping clients informed every step of the way. Their team is adept at explaining the complexities of the restoration process in a clear and understandable manner. Furthermore, their focus on minimizing disruption and inconvenience to clients is a significant differentiator.

Contact Information and Resources

For further information or to schedule an appointment, please contact BMS CAT at Phone: 4104987934 or visit their website at Website: bmscat.com. Their address is 8280 Stayton Dr, Jessup, MD 20794. Clients can also explore their services and resources on the company website, including FAQs and helpful articles about common restoration challenges.

👍 Reviews of BMS CAT

L T.

5/5

I never wish to experience water pouring into my basement again, but if
it were to happen (fingers crossed it doesn't) without hesitation I would contact BMS CAT. There were lots of twists and turns that made the job challenging, but they stayed until the larger problem was solved. I truly appreciate their hard work.

Chris T.

5/5

Brian DiMarzo and his team worked a small miracle within my water damaged home. From the time we saw the water damage until the time they were at my house with fans, dehumidifiers and 3 people to start removing damage was about 15 hours and that was because it was late in the evening when we reached out. Once everything was dried out which took about 5 days, the subcontracted repair and rebuilding team showed up with 3 guys almost every day until it was better than new. Seriously, I can't imagine a better experience despite the way our way of living was interrupted. There was constant and timely communication through every step of the process. I had more problems with the insurance side of things. Thank you BMS CAT!

Sue D.

1/5

I would strongly recommend AGAINST hiring BMS CAT. After 6 MONTHS without having my 3-week job completed, I terminated my contract with BMS CAT.

My experience was frustrating, aggravating, and disappointing. BMS CAT failed to communicate within their own company and with my husband and I, the clients. No work was scheduled that did not start with me calling to see what the work schedule for the week was going to be, or not. Crews were routinely unaware of the work to be done and had to be informed by the client.

BMS CAT failed to comply with the conditions of the contract as it related to the start, continuation, and completion of the work. The work was not started within the 10 business days after the signing of the agreement. Work did not continue for 21 days straight as defined by the contract, and verbally reinforced at signing. Work was not completed as per the contract or the two revisions of the contract; therefore, I had to hire another company to finish the job BMS CAT did not do.

Jenny W.

1/5

My condo is still not yet completed after 8 months. The project manager , Reyda had been giving empty promises time after time. He didn’t show up for a walk thru appointment and then he promised to send me a walk thru video which I still haven’t received it. I just don’t know how to get him finish up the project and get my unit back. Should I just hire someone else to finish up and send BMS Cat a bill?

Edward S.

5/5

Amazing work. Very prompt and professional!