Joan T.
5/5
My twenty-year shingles had protected my home for thirty years before succumbing to wind damage. The roof had collapsed at one end necessitating new fascia and soffit at the front gable and repair of a couple of rafters as well. I interviewed ten contractors. For nine, according to their estimates, comments, and conclusions, the project was a daunting task; for Blupoint’s three—Brandon, the owner, Ed and Josh—it was as uncomplicated as throwing a steak on the grill. Brandon determined the roof’s condition by walking it and examining it from the ground all around the perimeter; most of the others merely stood on a ladder and scanned the surface. Several contractors insisted,
not merely suggested, that I needed 100% new plywood; ultimately, it was 20%. Due to supply-chain limitations, others were forcing me to choose from the few options available to them. Even though Blupoint’s supplier, at the time, also didn’t have what I wanted, Brandon told me he would get the brand, style, and color of shingles I preferred, and he did. (It turned out that the shingles were made in Frederick, MD, a welcome surprise.) Furthermore, they required only four nails, but Blupoint used six. And,
because they have the highest wind rating in the industry, Brandon gave me a lifetime warranty on the roof. I wanted to know who was responsible for the supplies that would be delivered to my home before the installation date. Suppose they were stolen (their cost had skyrocketed, and this was a distinct possibility) or someone, a curious child for instance, got injured. None of the nine had an answer. Brandon told me he was. Along with the shingles, manufacturers require that a certain amount of accessories be theirs. Because of shortages, possible substitutions that would invalidate the warranty concerned me. Brandon explained that he was mandated to use four of six options, and he showed me those he had chosen from the list. Since the fascia was kaput, the rafters at one end were exposed, and I worried that a heavy rain would cause additional, internal, damage. Brandon and Ed spent an hour and a half wrapping the front gable with a tarp. If a leak had occurred, it would have been in my bedroom, so that night was the first good sleep I had had in months. Two other things were important to me: a paper, not electronic, contract, which Brandon presented, and although this was not
possible with any of the other nine, I wanted the owner and his people on the job, which they were. The day prior to installation, the three guys spent six and a half hours doing yard work. This was a gift, as it was not in the contract—disposing of odds and ends that had accumulated over the years, cutting grass that was, literally, like bushes, pulling up ivy from the ground and off the house, trimming bushes and cutting down small
trees. My roof and grounds look better than they did when I bought the house. On the day of, it was amazing to see the property filled with people, equipment—a table saw on the front lawn, tools, extension cords, supplies, machinery—and at the end of the day, to witness it pristine and perfect, as though nothing had ever been there. Brandon, a vet,had set up camp with such precision that I felt as though I had witnessed the reincarnation of General Patton, who led his men to accomplish in four days what had taken four years previously. Blupoint’s guys were focused and so hard working that just watching them was humbling and exhausting! Another rarity, quite visible, actually, is that they enjoy what they are doing. If you can imagine your perfect experience from a contractor, you will likely get it from Blupoint. I only ever pray to say thank you, and since I hired this Joppatowne company, I have been praying a lot.
