Blue Ridge Remodeling, Heating & AC Inc. - Collinsville, Virginia

Beth M.

Had a new system put in by Blue Ridge 2023. Completely shut down Christmas Day 2024. Technician came out - explained a part under warranty was needed. Two week later, no call back, nor communication from Blue Ridge on the repair. Two weeks without heat. Called office 3 times for follow up and same response. I need to talk to the technician. How hard is it to call the technician and get it done.

Tonia M.

Our Heating system went out and the 2025 ice storm hit. These dedicated fellas tried to get to us, but with our long downhill driveway being covered in a sheet of ice it seemed impossible. Fearing we are in for a few more days of cold weather and more snow coming... I hear a knock at the door. Wow what a surprise. Dedication to their job is an understatement, as they grabbed what they needed from their truck and WALKED to our house to make sure we were fixed and taken care of... If I could give a 100 star review most definitely would. Thank you for leading with your heart.

samantha N.

If I could give more than 5 stars I would. I bought my house a little over a year ago and they have been my go to for all my major repairs. They have reasonable prices and they make sure you’re taken care of by the end of their services! They are all very friendly, from the moment you make a phone call to their office all the way down to the technicians who come out. My overall experience has been wonderful and they will forever be my go to service providers! From electrical, to replacing my water heater to my plumbing lines all being replaced, they have had my back. I can’t thank you guys enough for all your hard work! I HIGHLY recommend you give them a call for any work that you need done!

LARRY W.

Wouldn’t consider anyone else. Response time is excellent and the job will be done quickly and proficiently. Never been more satisfied with the company. Highly recommend this business

J.M. (.

Mr. Lopez and Mr. James came out and installed a whole new system to replace our 25 year old HVAC system.
They were knowledgeable, answering every question I had. Curtious and professional. They were here on time and jumped right onto it. I've never used this type of system before, but after they explained how to use everything, I'm good to go.
I Highly recommend Blue Ridge Remodeling.

destiny H.

They came to replace my duct work for my hvac system and some how I ended up with no water and Pam the owner instead of coming up with a solution locked the door and closed the blinds u til I called the police

Geoff

It took six months to get them to actually engage and come do the job. They came out, reviewed the job, put in a temporary fix, then disappeared for months because they needed to "look for a certain part." When they finally did show up to do the work, they did the entire thing incorrectly, so another crew had to come in and clean things up.

The work they did on the inside was not only completely botched because they didn't listen to what we wanted to do, but they didn't cover ANYTHING so dust and grime got all over our interior counter tops, walls, and floors. After I brought it to their attention they kinda-sorta cleaned things up. We had to scour the bathroom with a vacuum to get the rest of the mess up.

They dumped trash and leftover materials into my back yard. After they left I found cigarette butts, over a dozen nails, wood splinters, and shards of plastic in my back yard and on my deck.

They broke a part during their "repair," and let us know they would be replacing it ASAP. We haven't heard from them in months.

I will never again work with this group. Stay away if you need timely, high quality work.

James O.

For trouble shooting I give them a 4 out of 5. For timely repairs I give them a 0 out of 5. They do not carry parts and the customer must wait for their repair to be completed.