AT&T Store - Hamburg, Pennsylvania

About the AT&T Store

The AT&T Store located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, is a leading telecommunications service provider and retailer of cell phones and accessories. The store offers a wide range of services, including in-store pick-up, in-store shopping, on-site services, delivery, and more. The store is wheelchair-accessible, featuring both an entrance and a car park.

Main Services

The AT&T Store offers a variety of services to meet customers' needs, including:

• Stores: The store itself is a retail outlet for cell phones, accessories, and telecommunications services.
• Pennsylvania: AT&T is a prominent telecommunications provider in Pennsylvania, offering services throughout the state.
• Hamburg: Hamburg is a key location for AT&T, with a dedicated store to serve the local community.
• Tilden Ridge Shopping Center: The store is nestled within the Tilden Ridge Shopping Center, making it easily accessible for shoppers.
• Upgrade: Customers can upgrade their devices, plans, or services at the AT&T Store.
• Bring Your Own: The store offers a range of devices, allowing customers to bring their own device and choose a plan to fit their needs.
• Pay Your Bill: Customers can conveniently pay their bills at the store or through various other options offered by AT&T.
• Get Support: AT&T offers support for customers' devices, plans, and services, both in-store and through their myAT&T app.
• myAT&T app: Customers can manage their accounts and receive support through the myAT&T app.
• Cell Phones: The store offers a variety of cell phones, including the latest iPhones and Samsung Galaxy Series.
• Latest iPhones: Customers can find the latest iPhones at the AT&T Store, including the iPhone 12 and iPhone 13 models.
• Samsung Galaxy Series: The store also offers the latest Samsung Galaxy Series phones, including the Galaxy S21 and Galaxy Note20.
• Cell Phone Accessories: The store provides a range of accessories for customers' devices, such as cases, chargers, and headphones.
• Wireless Plans and Setup: The store offers various wireless plans and setup options to suit customers' needs.
• Phone Activations: AT&T can help customers activate their phones and set up their accounts in-store.

Location and Access

The AT&T Store is located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States. Customers can reach the store by phone at 4846603629 or visit their website for more information. The store is easily accessible by car and offers wheelchair-accessible parking and entrance facilities.

Featured Characteristics

Some of the unique features of the AT&T Store include:

• In-store pick-up: Customers can pick up their orders or have their devices activated in-store.
• In-store shopping: Shoppers can browse and purchase cell phones, accessories, and telecommunications services in-person.
• On-site services: The store offers on-site services, including device activations, plan setup, and support.
• Delivery: Customers can have their purchases delivered to their doorstep.
• Wheelchair-accessible car park: The store offers a wheelchair-accessible car park for customers with mobility impairments.
• Wheelchair-accessible entrance: The store's entrance is designed to accommodate customers with mobility impairments.
• Wi-Fi: The store offers Wi-Fi for customers to use while browsing and shopping.
• NFC mobile payments: Customers can make payments using their NFC-enabled devices.

Practical Information

The AT&T Store has received positive reviews on Google My Business, with an average rating of 4.3 out of 5 stars. Customers appreciate the store's extensive selection of devices, convenient location, and helpful staff. The store is open seven days a week and offers various hours to accommodate customers' schedules.

Positive Reviews

One customer praised the store's helpful staff, stating, "The employees were knowledgeable and friendly, and they helped me find the perfect phone and plan for my needs." Another customer appreciated the variety of devices available, saying, "I was impressed by the selection of phones and accessories, and I was able to find everything I needed in one place."

In conclusion, the AT&T Store located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, offers customers a wide range of services and devices, with wheelchair-accessible facilities and friendly, knowledgeable staff. The store has received positive reviews, and customers appreciate the convenient location, extensive selection, and helpful support.

👍 Reviews of AT&T Store

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

Jefferson L.

1/5

We went for new phones. The manager ripped us off with older phones, upgraded direct tv , and internet that is not available in my area. When they set the internet up, they used a different address and phone number! Highly deceptive sales practices! ATT corporate is aware…..

Eric K.

1/5

Was recently told by this store that adding lines to the account would lower the bill, bill arrived and it was $100 higher. Corporate fixed the issue

Davian H.

5/5

I went in to pick up my new phone yesterday. What should have been an easy transfer ended up being a difficult ordeal with several calls to tech support. Three hours later I left with my new phone and no issues. Isaac was a rockstar through the whole process. He was there by himself so while he was helping me with my issues he was also dealing with other customers coming through with their own questions, concerns or purchases. He never once seemed to get upset or frustrated. He never seemed like he would rather be closing up for the night rather than dealing with customers even though we were there past closing. Being in the customer service industry myself I know how hard it is to find a truly dedicated employee like Isaac. I hope that this is known and appreciated by his superior.

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.