Alabama Landscape Creations - Jemison, Alabama

Julene Miller

EDIT: In response to the owner’s comments:

You are correct-the discount given was for the negative experience. At the time the discount was given we had not yet encountered or discussed the problems which ensued after the fixes you applied to remedy the improper concrete pour of our patio. You and your crew foreman have acknowledged on multiple occasions that the concrete was not properly done at the start of all of this.
Here are the sequence of events so everyone can be clear about why the negative review was given.
After the concrete was poured for our patio, we had concerns every time it rained that there was a lot of standing water. We voiced our concerns and sent photos to you multiple times. You assured us by using a leveler and buffing/sanding we would not have any problems.
When the weather allowed for the job to be completed the leveler was applied. This created more/worse problems with standing water on the patio.
To try to remedy the standing water, it was determined that heavy grinding of the leveling compound and actual concrete was needed. This went on for almost five days and was still not fixing the problem. To ensure we would not have water issues and never have to worry about water coming into our basement you expressed our only option was to install 2 micro channel drains which are used around swimming pools. We were NOT at all happy with that being our only option as again, that was your fix for the improper concrete installation. We expressed concerns as to how the installation of the drains would affect our yard(potential washout) and were ensured there would be no problems. At this time, due to the extended duration of the job, the associated inconvenience, and not receiving what was planned and agreed upon for the patio, you stated that you would get the drainage right and there wouldn’t be a final
payment(what you have identified as our discount) Due to all the problems/changes to our original plans we asked for a written warranty of the work provided which you said you would give us but we have never received anything from you. That day was the last day you were seen at our job site.
The micro channel drains were installed and we held off on finishing the job to ensure that there was proper drainage of our patio. It rained several times and the patio did drain properly. At that time, we contacted you about two things-the final coordination for the staining and sealing of the patio and a conversation to discuss the project and the concerns we have with the concrete all over our backyard/grass from the excessive grinding and the washout from the micro channel drains( which we were told would not happen)
The stain and sealer was applied satisfactorily over a 2 day period. We asked if you would be able to come to our house to talk in person with you and were told that was not an option due to your schedule. You did call us and we voiced our concerns to you regarding everything described above and requested compensation to fix our yard. The discussion became heated on both sides and you hung up on us. After that a negative review was posted.
We reached out the next day via text in the hope that you would set things right after your abrupt and unprofessional ending to our call the day prior. You let us know that you had done all that you would do for us and would NOT correspond with us any further.
When you did speak with us on the phone you made it a point to let us know you support veterans and employ them. As a dual veteran couple, it appears that your support is selective at best.
We would like nothing than more than to be able to update our review positively but that is up to you as to what you choose to do

Have to leave a star to leave a review but this business deserves zero stars. We are left with a consolation prize as things were not done as they should have been from the start(and this was acknowledged). Terrible communication and attitude. Now we must fix other problems from this botched job. Do not waste your time and money with this business.

HUNTER JOHNSON

Jake and crew has done a wonderful job, they built a beautiful sea wall, dry creek bed and landscaped for us. Next he building our boat house so stay tuned for another post.

Keith Krininger

We would like to acknowledge what a wonderful experience we had working with Alabama Landscape Creations. Their management is knowledgeable, friendly, and prompt. We had a large project with a large seawall, double waterfall, and 2 flagstone decks, not to mention the beautiful landscaping job they did. We get compliments every time someone visits, even from boaters passing by. Most importantly, they stand behind their work and if you have a problem, they will fix it. We highly recommend them!! Keith and Kay K.

David Wilson

ALC came up with a plan that solved a very challenging erosion problem on my steeply sloped lot that fit my budget, looks fantastic and was completed ahead of schedule. Jake and everyone I met was very professional and I recommend them highly.

Alton Pace

I've called numerous times and gave my address and they never call back or cr respond to my call. Very unprofessional.

Toby Epperson (Tobmaster81109)

Thiago Alves