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Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas

Address: 3026 Central Ave, Hot Springs, AR 71913, United States.
Phone: 5015253444.
Website: eliteroofpros.com.
Specialties: General Contractor, Construction Company, Gutter service, Roofing Service, Window installation service.
Other points of interest: Online estimates, On-site services, Wheelchair-accessible car park.
Opinions: This company has 107 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Elite Exteriors Roofing & Restoration, Inc.

Elite Exteriors Roofing & Restoration, Inc. 3026 Central Ave, Hot Springs, AR 71913, United States

5015253444

Elite Exteriors Roofing & Restoration, Inc. is a well-known and respected company in the construction industry. Located at Address: 3026 Central Ave, Hot Springs, AR 71913, United States, they specialize in providing a range of services that cater to the needs of their clients. With a Phone:

Reviews of Elite Exteriors Roofing & Restoration, Inc.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
dave brown
5/5

After a catastrophic storm we hired Elite Roofing and Project Manager Michael Cullinan. Excellent response and excellent assistance with insurance claim. Expert roofing repair. Elite is engaged and follow up is seamless. Willing to work with homeowner to find most expeditious and economic way to complete the job.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
krystyna burmaster
5/5

Michael was great to work with
He dealt completely with the insurance company
And the results are beautiful

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
Leslie Sutton
5/5

I used Elite Exteriors for a new roof after major hail damage. They completed the job in a day, all while I was at work. They did a fantastic job and left no mess. I will definitely use them again for any other needed work.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
Bailey Zabojnik
1/5

I am not writing this review to ruin this company but in hopes someone will learn from the huge mistake we made, which is using this company to repair our hail damage (roof, fence, siding, downspouts and brick freeze). Elite Exteriors deserves zero stars for their poor customer service and inability to properly plan for their projects and clients. I strongly advise comparing them with other options before making a decision. If you do choose to proceed with them, make sure to get estimated completion dates in writing and have them sign off on it. If you are told someone will call you - do NOT count on it, be prepared to constantly follow up with them. Their customer service is incredibly disappointing - I am not quite sure how they are still in business.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
Greg Grillo
5/5

Elite did the original board and baton several years ago. A recent wind storm caused a piece of facia to be torn off. Also had a piece of soffit displaced. I called Michael about the issue. Michael and Ron came out and inspected. They were very gracious in agreeing to remedy the issues. Great follow up and customer service! Really appreciate them repairing.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
Trinaty Ellington
1/5

I've never had a personal experience with this company when it comes to roofing, siding, etc. But I do know people that have and I have never heard good things. What I do know is that they do not know how to drive. They are not aware of their surroundings. I understand if you might be "in a hurry," but you still need to pay attention when you are behind the wheel of a vehicle. One of the workers pulled out in front of me to where I had to slam on my brakes, just for them to turn 500 ft down the road, and to not even use a turn signal. Luckily I had just enough time to stop, but someone else might not be lucky enough.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
Cynthia A.
1/5

This is my 2nd review in this business page. The first review I left the owner called and blackmailed me to remove it. They were asked and paid to do roofing, siding, replacement of windows. They dropped the ball for nearly 6 months forgetting to send over correct documents to insurance for payments. We were called and accidentally attempted to collect from our family for months because they had the customer information mixed up. They were sending wrong information over for months. Toward the end of the repair work months later the owner showed up at our residence and threatened to PUT A LEAN ON OUR HOUSE due to payment. In reality his team had forgotten to send over the final paperwork so they could be paid by insurance. They were paid out money same day they finally sent over needed information to insurance. Roof had to be fixed twice, gutters were left behind including nails and parts. They used 6 inch screws to replace our siding, nails so large they stuck out on the other side of the wall. The only work done properly was the windows that they sub-contracted out through someone else. Go through the reviews and read the bad ones, the owner argues and slanders bad reviews. EDIT. Once going into the building to pay them Ron proceeded to get loud and argumentative. Cursed, called names. Threatened to fight my husband. (please look up owner Ron Rollins incredible scary tract record) I have video footage of their owner Bridgett Collin’s removing my phone from my hand once I began recording his behavior toward us. If you have an personal concerns please email me. I’ll provide videos of this scene + of their work completed.

Elite Exteriors Roofing & Restoration, Inc. - Hot Springs, Arkansas
Mike Keppert
1/5

Initial install was not done properly. Had to have the installers come back 5 times to complete the poor job they did. 1 Not replacing the wet boards as per in the contract. 2 Not installing the flashing, then not properly installed. 3 The peak of the roof had to be redone due to poor installation. 4 They also did not take the old satellite dishes with them as stated in contract. They were left in my yard.
Now I have a leak due to improper installation of the flashing. I keep getting the run around. Schedule 3 times no call no show to fix. I would like the owner and a manager to contact me asap. This is unacceptable especially with what your motto states!

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