Arrowhead Credit Union - Eastvale, California

Introduction to Arrowhead Credit Union

Nestled in the heart of Eastvale, California, Arrowhead Credit Union stands as a testament to financial stability and community commitment. Located at 6170 Hamner Ave, this institution has been serving its members and the community since its inception, offering a wide array of financial services tailored to meet diverse needs. Let's delve into the details of this esteemed credit union, exploring its main services, location, unique features, and practical information.

Main Services

• Credit Union Services: At its core, Arrowhead Credit Union offers a comprehensive range of credit union services, including savings and checking accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs). These services cater to individuals and families seeking secure and flexible banking options.
• Loans: The credit union specializes in various types of loans to help members achieve their financial goals. These include auto loans, mortgage loans, personal loans, and lines of credit. Arrowhead CU offers competitive rates and flexible terms to accommodate each member's unique financial situation.
• Financial Planning and Education: Arrowhead CU is committed to empowering its members through financial education. They offer resources and tools to help members make informed decisions about their money, plan for their financial future, and achieve their financial goals.
• ATM Services: Members have access to a vast network of surcharge-free ATMs across the country, allowing them to withdraw cash and manage their accounts with ease and convenience.
• Business Services: In addition to personal banking services, Arrowhead CU provides business services, such as business checking, savings, and lending options, to help entrepreneurs and small business owners grow and succeed.

Location and Access

The credit union's address, 6170 Hamner Ave, Eastvale, CA 91752, places it in the heart of the Inland Empire, easily accessible from major thoroughfares like the 60 and 15 freeways. The surrounding neighborhood is primarily residential, with nearby amenities including shopping centers, restaurants, and parks. The closest public transportation options are the Eastvale Metrolink station and various bus routes operated by Riverside Transit Agency.

Arrowhead CU offers ample on-site parking, ensuring members have convenient access to the facility. The credit union is also wheelchair-accessible, with a designated parking area and an accessible entrance to accommodate members with disabilities.

Featured Characteristics

• Community Involvement: Arrowhead CU is deeply committed to serving the local community. They actively participate in community events, support local charities, and offer financial education workshops to promote financial literacy among residents.
• Not-for-Profit Status: As a not-for-profit credit union, Arrowhead CU returns profits to its members in the form of higher interest rates on savings, lower loan rates, and fewer fees than traditional banks. This structure allows the credit union to focus on member needs rather than maximizing profits for shareholders.
• Technology and Digital Services: To cater to modern banking preferences, Arrowhead CU offers a range of digital services, such as online banking, mobile banking, mobile check deposit, and digital wallet options like Apple Pay and Google Pay. These services enable members to manage their accounts and conduct transactions with ease and convenience.

Practical Information

• Contact Information: Phone: 800-743-7228 | Website: arrowheadcu.org
• Operating Hours: Monday - Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 1:00 PM (Drive-up only). The branch is closed on Sundays and major holidays.
• Safe Deposit Boxes: For members who require secure storage for valuable documents and belongings, Arrowhead CU offers safe deposit boxes for rent.

Positive Aspects from Reviews

With an average rating of 4 out of 5 stars on Google My Business, Arrowhead Credit Union receives praise for several aspects of its service:

• Personalized Service: Many reviewers appreciate the friendly and helpful staff who take the time to understand and address their financial needs.
• Competitive Rates: Members often mention the competitive loan rates and high-yield savings accounts offered by Arrowhead CU, helping them save money and achieve their financial goals.
• Convenient Location: The credit union's location in Eastvale is commended for its ease of access and proximity to nearby amenities and services.
• Clean and Modern Facility: Several reviewers note the well-maintained and inviting atmosphere of the branch, making their banking experience more enjoyable.

In conclusion, Arrowhead Credit Union stands as a reliable and community-focused financial institution, offering a comprehensive range of services tailored to meet the diverse needs of its members. With a convenient location, competitive rates, and a commitment to exceptional service, Arrowhead CU is an excellent choice for individuals and families seeking a secure and flexible banking partner.

👍 Reviews of Arrowhead Credit Union

Joseph G.

1/5

They do not communicate with you at all. This was a secondary account and apparently my balance went to zero but was never informed by letter or email. My account was closed out without any notification.
Received emails for feedback and usual spam but never anything about the status of my account. Only reason I found out was when I attempted to access my online account.
Don’t bother opening an account with them.

Ashleigh D.

1/5

I literally just left this location I went in and there was 5 tellers literally standing around helping 1 lady. It took them way to long to acknowledge me. Then when the girl did I told her what i needed and she said I would have to wait 15 to 20 minutes because she was the only teller on the line , mind you again there was 5 people helping 1 custimer and there was no one behind me. unfortunately I believe because of the color of my skin and the amount of kids I had I was treated differently.I worked as a teller years ago for 2 diffrent banks and had I done this I would have gotten written up or fired especially if it was a mystery shopper seeing how we were doing as a bank. I love arrowhead but this location needs to do better. I'm heading to the riverside location which is out of my way but I rather travel the distance to be treated kindly.

Teresa G.

5/5

Everyone is always ready to help and answer all questions with patience, courtesy and a smiles! I love this credit union!

Andrew F.

5/5

Decided to give the shaft to big banks and the fat cats of Wallstreet, after being with wells fargo for 12 years I closed down the account and joined arrowhead credit union about a year ago and it's a great bank

Trevor B.

1/5

Not Helpful.
Loyalty means nothing to this CU.
They have surprise fees
Not veteran friendly.

Patricia H.

5/5

Always a good experience at the Eastvale Arrowhead Credit Union, great staff, friendly and helpful.
Thank you.

Berenice L.

5/5

Went in to open an account, Erin was very helpful.

Brenda E.

5/5