NAPA Auto Parts - Manteca, California

NAPA Auto Parts - Manteca: Your Trusted Automotive Resource

For motorists in Manteca, California, NAPA Auto Parts at 840 N Main St serves as a comprehensive destination for all automotive needs. This establishment, reachable by phone at 209-823-7107, offers a wide array of auto parts, tools, and accessories. The website, napaonline.com, provides convenient access to their inventory and services.

Key Features and Services

NAPA Auto Parts in Manteca prides itself on delivering exceptional customer service and a broad selection. Here's a breakdown of what patrons can expect:

• Extensive Inventory: They stock a vast range of components for various makes and models, from routine maintenance items like filters and fluids to more specialized parts for repairs and upgrades.
• Expert Advice: The team at this location is known for its helpfulness and technical expertise. Customers consistently report receiving valuable guidance in selecting the right parts for their vehicles.
• Convenient Services: Beyond parts sales, NAPA Auto Parts offers several services designed to streamline the automotive maintenance process, including kerbside pickup, delivery options, and in-store pick-up for online orders.
• Same-Day Delivery: For urgent needs, same-day delivery is available, ensuring that customers can quickly obtain the parts they require.
• Accessibility: The store is wheelchair-accessible, demonstrating a commitment to inclusivity and ensuring that all customers can enjoy a comfortable shopping experience.
• Payment Options: Customers can utilize a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.

Location and Contact Information

The store’s address is 840 N Main St, Manteca, CA 95336. It’s strategically located within the community, making it easily accessible. The phone number, 209-823-7107, is readily available for inquiries and order placement.

Customer Feedback and Reputation

NAPA Auto Parts in Manteca has garnered positive feedback from its clientele. Currently, the store boasts 107 reviews on Google My Business, reflecting a strong level of customer satisfaction. The average opinion is a commendable 4.2 out of 5 stars, highlighting the quality of service and the overall shopping experience. Several reviews emphasize the invaluable assistance provided by Gill, a valued member of the team who goes above and beyond to assist customers, signifying the importance of dedicated staff within the store's operations. This dedication to customer satisfaction is a significant factor contributing to the positive reputation of the location. The store’s commitment to customer service is evident in the consistently high ratings and testimonials. Patrons frequently appreciate the knowledgeable staff and the ease with which they can obtain the parts they need.

Additional Points of Interest

* In-store shopping: Allows customers to physically browse the available parts and accessories.
* Quick visit: Ideal for customers needing a specific item quickly.
* Batteries: A dedicated section for batteries of various types and sizes.

NAPA Auto Parts in Manteca is more than just a store; it’s a reliable resource for vehicle owners and enthusiasts. Its combination of a comprehensive inventory, knowledgeable staff, and convenient services makes it a preferred destination for automotive needs in the Manteca area. The store’s focus on vehicle maintenance and providing exceptional support positions it as a vital part of the local automotive community. The online presence through napaonline.com further expands accessibility and allows customers to explore products and services from the comfort of their homes. The emphasis on local support and a strong team, as evidenced by Gill’s exemplary service, reinforces NAPA Auto Parts’ commitment to its customers. Vehicle parts are readily available, and the store’s dedication to accessibility and convenience ensures a positive experience for all.

👍 Reviews of NAPA Auto Parts

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.

Thinking I.

1/5

Only go if you can deal with someone with parts knowledge. My last visit was horrible, I received parts that were used and had an Incompetent parts runner tell me about parts and auto diagnostics that I knew more about than him. The parts runner had claimed to have been there about 8 years yet he didn't know what he was talking about. I'm guessing the parts runner was placed in the parts sales position just because he had been there 8 years. I have no clue why anybody would place someone without knowledge in the parts sales position.

Adriana M.

5/5

They always get the parts right. Only down side is some parts take a long time to arrive, and make sure to double check your parts before leaving- sometimes the parts are used/returns.
They are also very good about fixing this issue, warranty exchanges and regular exchanges. They are also very kind at this location. And accurate on getting correct parts

AJ H.

4/5

Got me the parts I needed good place

Odie M.

4/5

Really wanted to rate it at 3 stars due to a very limited inventory in the store but the counter person went out of his way to help me look for the part I needed and answer all my questions.
Parking is not ideal. It's shared with two other businesses. One being a lawnmower parts and repair and they have several mowers in their portion of the lot and their clients usually tow large utility trailers.
Overall A for customer service effort but Its an older store that doesn't really entice you to look around and shop for more than what you came for.

Steve B.

4/5

Had a problem with a car battery purchased at a different Napa.
The guys here were very professional and did everything they could to help.
Kudos to them.

mary M.

5/5

Best customer service ever, every one of the employees are so nice and helpful. But There’s one in particular, his name is Angel always with nice attitude and a smile on the face!

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Arnulfo N.

5/5

First of all I really happy about the location and second of all the great customer service specially Angel and everyone else. Thank you for the great service!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.