Nineteen800 Apartments - Cupertino, California

Steven K.

I’ve had a fantastic experience living at 19800]! From the moment I moved in, the leasing office team, led by Robert and Irina, has been absolutely excellent—always friendly, professional, and ready to assist with any questions or concerns. Their commitment to making the leasing and living experience smooth has been truly appreciated.

The maintenance team, led by Alvin, is equally outstanding. Every request I’ve had has been handled quickly and efficiently, and they always go above and beyond to ensure everything is in top shape. Their professionalism and responsiveness make a huge difference in creating a hassle-free living environment.

The community is well-maintained, the amenities are great, and the overall atmosphere is welcoming. If you’re looking for a place where both the leasing and maintenance teams truly care about their residents, this is it! Highly recommend!

Laura Y.

I initially chose this place based on the overwhelmingly positive reviews, but unfortunately, moving in turned out to be one of my worst decisions this year. I wish I had seen the other side of the story, so I’m sharing my experience here.

The touring process was pleasant, the amenities were great, and the apartment had been recently renovated—everything seemed promising at first. However, the experience quickly took a turn due to unbearable noise from the upstairs unit, which persisted day and night. The floors are extremely thin, to the point where loud bangs would wake me up daily at 2 AM. I could clearly hear footsteps from the bed to the bathroom, the toilet flushing, and then footsteps back, making it impossible to get a good night’s sleep.

I reported this issue to the management team, as it is their legal obligation to ensure quiet enjoyment for tenants. Unfortunately, their response was inadequate—they only made a few calls to the upstairs neighbor, which had little to no effect. Instead of taking responsibility, they shifted the burden onto me, trying to frame the issue as a dispute between me and the neighbor rather than an issue with the building and their management. They even suggested that I personally confront the neighbor, which I was not comfortable doing.

The issue persisted for weeks, and despite multiple emails regarding the noise complaint, Robert, the property manager, never responded. However, as soon as we decided to break the lease and pay the penalty, he responded immediately to facilitate the payment process—a stark contrast to the silence when we were seeking help with the living conditions.

For tenants like us, who cannot afford a prolonged battle over basic living conditions, the only option was to break the lease. They never offered to let us move to another unit or leave without penalty. Instead, we were forced to pay an extremely high penalty just to escape an unlivable situation.

Think twice before choosing this place as your home. My experience showed that management does not take tenant concerns seriously, and the noise issues make for an unlivable environment.

Elizabeth I.

nice outdoor shopping center apartment complex,office space A wonderful assortment of restaurants . Nice place to stroll through

Sherlynn K.

19800 Vallco apartment is a modern, well-maintained, beautiful apartment community with easy access to freeways and retail stores.

However, have to mention this for the future residents just in case you plan to stay here for a long time. They gave you a big promo price to convince you to sign the lease in the beginning. After the lease expires, they increase the rent. Something to be cautious about if you have tight budget.

Suzan S.

Just a quick visit but from what I saw this place is beautiful.

Tjiong T.

Came is the same day of request and corrected the problems. Thanks you

Nicolas A.

Good food, with a nice variety of plates.
First time I visited a "rotation sushi" place and I liked the model. Food arrives fast and the waitresses were nice and efficient. I guess I was expecting fancier options for the price that was charged, hance the 4 stars.

Raz L.

I don't like this place. My daughter loves the conveyor belts that carry the food around so we come here when she really insists. There is much better and fresher sushi in many other places. It feels like the place is set up to increase the efficiency - very few servers, sign up for a table on a tablet etc. What was really annoying was that when we walked around we got a text message to come back and wait and then had to wait for another 15 mins or so (you provide a phone no on the iPad when you arrive). There is always a long line and you need to wait (which means a lot of people like the place) so take that into account. The concept itself is nice - food going around and you just grab want you like or order extras on a tablet on the table. It's fast and let's you order more as you go.