Canterbury Townhouses - Hopewell, Virginia

Jay C. S.

Stay away from this place. Misleading and deceptive. Took my money for this “ready to move in” unit. Pictures were taken 2 days after we were supposed to move in. Now they want me to pay to get out of the lease and we never were able to move in. Can’t even use shower or close back door among other things. Corporate could care less.
A year later and these people still never refunded my money and I never even moved in. Crooks.

Wendy S.

I lived here previously. Unfortunately I had to return. Some of the same issues from 20 yrs ago still exist. Leaking water in the closets downstairs. Nobody ever answers the phone it seems. Can't pay rent online unless you have it all. Can't pay over phone because no one answers. Business hours state a 5:30 PM closing but rarely is anyone there after 4:30PM. But I magically get late notices posted on my door. I prefer to leave my money order or cashier's check with an actual person but I can't seem to speak to one lately.

When I moved in 9/9/22 there was a washer and dryer still in the apartment from the previous renter. I was told that it would be removed 9/12/22. I had my own that I was bringing from my previous residence. I was told that my dryer would have to go in the shed outside and a plug would be installed at such time. No one ever came to remove the washer and dryer. I went to the office and inquired about the removal and was told they would notify me. I went back 3x in September to have the appliances removed. I didn't go back again after September 30, 2022 as I was forced to get rid of mine. July 2023 I was hit with a rental fee of $550 for the washer and dryer I never wanted. I reached out to the office and was told that adjustments would be made to my account. The appliances were removed the next day. My lease states that I did not want their appliances yet they have yet to remove the charges from my account!

Quetta D.

The property is trash. The units need to be sold down and rebuilt. They have poor maintenance there. They also head nasty property managers within the office. I stayed there six months and those were the worst six months of my life and for my children we could stay in a hotel, and stay better, the rent is too high for them never to fix anything or having holes in the wall open holes and have them sitting for months

J B.

Management Lizz is the best! She has gone over and beyond to meet my needs and help me find a stable place for my family. She is very nice, considerate, patient and passionate about her role serving the families in the Canterbury Townhomes Community. The staff that works along side her is very respectful and does a great job making sure things get done. I recommend Lizz and her staff for any family looking for a great environment to live.

Z

Great place, great people Jessica and Sonya are both amazing property managers and you can tell they really care about their tenants, 10/10 experience

purcell B. J.

I have lived here for 3 months. I have enjoyed the spacious two bedrooms, and the back storage area was a big plus. For $1100 you get space, a modern kitchen, and peace. The neighborhood is quiet for the most part. Front door parking is another plus. The neighbors are friendly. The property manager is a joy and helpful. I was looking for a one bedroom, but for about the same money I got an extra bedroom and storage space!!

Aaron N.

If I could give no stars I absolutely would. I attempted to live here with my family was told I was approved was waiting on the welcome letter and then after I called myself they told me I needed to send my paycheck stub and I did so 3 times and then they continued to say I would get my welcome letter by the end of the day and never received one. They gave me my move in date and everything. Then after talking to several people who were very unprofessional, I got denied but after two other people gave me a move in date. Unprofessional! It took me calling throughout the day just to ask for a refund.

Marilyn J.

I have been here since September 11, 2023. When I tell you these are the best townhouses that I have stayed in, THEY ARE ‼️ the management is the best, the maintenance workers are the best, and the overall of the neighborhood is the best. If you’re looking for affordable units give them a try and come take a tour today!