Elite Outdoor Designs - Goodyear, Arizona

Ramon Lao

ELITE OUTDOOR DESIGNS: Simply put, OUTSTANDING residential pool design and build services company! The process of selecting a pool design and build company was not an easy process. I initially selected five pool companies for an extensive review process focused on design capabilities and pricing. The final three companies all had similar design capabilities and pricing. Ultimately, ELITE OUTDOOR DESIGNS was selected because they listened and were patient with multiple design changes with Meredith taking the lead. Meredith patiently provided roughly 13 3D renderings without hesitation ensuring that the end product reflected what I wanted without sacrificing an amazing end result.

Thereafter, the ELITE OUTDOOR DESIGNS team of Brad, Oscar, Edith and Jose became involved as the project progressed. As the project progressed, Brad would interject alternative approaches that were focused on improvements instead of increased costs. For example, I initially wanted a seven foot inground fire pit and Brad correctly suggested a five foot inground fire pit accompanied with his reasoning. Another example related to replacing the irrigation controller that I wanted with a controller that had more functionality for the same cost. I have to mention Oscar’s workmanship and tireless efforts, especially regarding my front yard. I provided a simple description of what I wanted and Oscar provided an amazing result.

Jose was responsible for all of the travertine pavers, tile and decking work. I have never witnessed another contractor work as hard or valued pride of workmanship as Jose exhibited.

Regardless of whether contributions came from administrative staff or boots on the ground contributors, the entire ELITE OUTDOOR DESIGNS team maintained a high level of service and follow-up throughout the entire project. Although ELITE OUTDOOR DESIGNS was not the least expensive contractor, they definitely proved to be THE BEST! I have and will continue to recommend ELITE OUTDOOR DESIGNS for your pool project. Hopefully the pictures and videos provide a small sense of ELITE OUTDOOR DESIGNS capabilities.

Kathy Lake

I have waited several months to write this review to ensure that the work done did not have any issues. I am very pleased with everything that Elite Outdoor Designs did in our back yard. We have completed phase 1 so I will not post pictures until the entire job is finished hopefully within 6 months. Meredith created a fabulous design encompassing the entire project and was extremely helpful to phase it out to accommodate our budget. The construction team was very friendly and professional. Everything was on time with the original schedule. I can’t express enough joy in how this phase of our project turned out.

Seth E.

We are very pleased with the work done by Elite. Raúl and his crew were very efficient and hard working, even in 115 degree heat. They arrived ready to work every day. Norm and Oscar were very responsive to our requests/questions. Norm even suggested a design idea that was even better than our original plan. We received a few quotes and Elite was the best price by a long shot. This is the second time we have used them for a project and would highly recommend them!

Shelly Dickenson

We recently used Elite Outdoor Designs for a patio extension and am so happy we did! They nailed every promise they made, kept their communication clear and concise, and when the job was complete they did a final walk with us in person to ensure we were truly satisfied with the work they did. I highly recommend Elite Outdoor!

Dan Dillon

We couldn't be happier with how our front and back yard turned out. Meredith, Norm and Edith were all great to work with. The crews were all very professional and did quality work. We continue to get compliments on a weekly basis on the work that was completed months ago.

Jessiee Brunner

We asked neighbors for recommendations and Elite was mentioned more than once. From the first meeting to the final walkthrough, this company, and every person we talked to, from their project managers and to their contractors, were absolutely wonderful! They made suggestions, they explained things clearly, they made change orders quickly and easily when asked, and for a reasonable price. They started on time, finished on time, and the final product is amazing!

Anna S

My yard came out amazing! Elite finished the job within 3 weeks. All the men doing the job were here from sun up to sun down. Meredith saw vision in what I wanted done with my yard and made it into reality. Norm and his guys were amazing they put time and effort into my yard and I couldn’t be more happier!

Richard Supran

DO NOT HIRE THIS COMPANY! I originally reached out to this company looking for an estimate to build a media wall in my backyard as well as irrigation for my trees and plants. Took them a while to get out to do the irrigation which was scheduled first and completed. A few weeks after completion I noticed in my backyard that the entire west side of my house were they installed the valves for the irrigation lines was completely flooded roughly about 4 to 5 in. This had been going on for weeks and severely drove up my water bill. Also at this time I chose to take a look at the rest of their work and noticed that their team did not do any sort of cleanup leaving multiple emitter caps and spaghetti tubes scattered throughout my backyard. After several weeks of unanswered phone calls and unreturned text messages I decided not to use this company for the media wall and boy was that a good decision. Now comes time to pay the bill. After two discussions with different employees in the office I explained to them the situation and ask for a reduction on the bill very minimal only $235 which was the cost of cleanup that never took place. I should be asking them to take additional money off for weeks of flooding water in my side yard but I tried to be reasonable. They absolutely refuse to do any sort of discount which is completely ridiculous. Customer service is absolutely terrible and it is one of the most important parts of a successful business hence why as you can see they are definitely not a five-star company. Long story short unless you want to deal with multiple headaches, overcharges and a severe lack of communication ultimately leading to you being completely unsatisfied with your service I would definitely recommend not hiring this company and going in a different direction! Will submit pictures so you can see what I'm talking about....Also just to add one more thing they threaten to put a lien on my house if I didn't pay the bill so be prepared for some bullying...