Blue Ridge Restoration and Construction - Roanoke, Virginia

Blue Ridge Restoration and Construction

Blue Ridge Restoration and Construction is a reputable company located at 2011 Salem Ave SW, Roanoke, VA 24016. They can be reached by phone at 04002163 or via their website blueridgerestorations.com. This company specializes in general contracting, bathroom and kitchen remodeling, roofing, and home building.

Blue Ridge Restoration and Construction offers several additional services, including onsite services, online estimate capabilities, language assistance for non-English speakers, wheelchair accessible parking and seating, and gender-neutral restrooms. The company also prides itself on being LGBTQ+ friendly and transgender inclusive. Appointments are required for consultations, and the business provides free and on-site parking.

With 48 reviews on Google My Business, Blue Ridge Restoration and Construction maintains an impressive average rating of 4.3 out of 5 stars. Their commitment to customer satisfaction, quality work, and inclusive policies has earned them a strong reputation in the industry.

Their dedication to providing exceptional service, combined with their diverse range of specialties and welcoming atmosphere, make Blue Ridge Restoration and Construction a top choice for anyone seeking restoration or construction services in Roanoke, VA.

👍 Reviews of Blue Ridge Restoration and Construction

Jonathan B.

5/5

We contracted Blue Ridge Restoration & Construction to tear down our existing porch and build a new screened in porch with adjacent deck with composite.
We planned the project for 2 years and had prices from several large and small local businesses to complete the project. Blue Ridge Restoration & Construction was fairly priced for a large project.
Our project manager left right before the start of the job, but the new project manager Ed was very responsive and went over every detail of the project to ensure things went smoothly. We were in constant communication throughout the project. There were expected bumps (with any project), but they said they wanted to make things right and did.
Their employees and subcontractors were respectful of our property and cleaned up after themselves.
The entire project (from demolition to final walk through) took 7 weeks with inclement weather delaying completion by 1-2 weeks. We were overall very satisfied with their work and would recommend them to others.

Tristan L.

1/5

We began this project to build a full bath in our basement and install an egress window in April 2023 and it ended in January 2024. The contract stated it would take 45 business days, and they voiced they did "drop the ball" indicating it was things within their control they were complacent on. They pitched they utilized a calendar/scheduling system, that was only up to date maybe 7 days out of the 9 months total. We experienced many issues including lack of communication/no communication, frequent no shows, work done incorrectly and them having to come back daily to fix things, and poor customer service (always apologizing, never changing). They finished the project without all inspections/permit done, and had to tear stuff down to have inspections completed. We engaged them three different times to discuss resolutions, and there was never a change in their delivery of service. They informed us multiple times of staff being fired, and even transferred us to a different project manager. They continued to remind us "this is not how we do business" or "what our customers experience", but never changed. I've attached some pictures on how they would leave our space, as well as when they had to tear down their work to complete inspections properly. The picture of the dirt is the back of our house that was left like this for 3 months, risking water damage. We don't believe they are a professional business and we wouldn't recommend them.

Lisa S.

3/5

We went under contract with Blue Ridge in the summer of 2023 to undergo a variety of renovations in our home. We broke ground mid August and were told it would be done by Halloween. I was very surprised with this timeline and internally adjusted that end date to Christmas. Ultimately, they finished our project just before Christmas a year later. The work they did was good, and I encountered some very friendly employees along the way. However, we had 4 different project managers throughout our contract, 3 of whom left the company to pursue work elsewhere. For the first 10 months we had work being done maybe 1 week each month. With very little communication. I believe the business underwent some situations beyond their control during this time, but one thing they could control (IMHO) was not taking on additional new contracts while going very slowly on existing contracts. The delay in timeline was never really addressed on their end. We stayed with them instead of breaking contract because we didn't want the headache of starting over with someone mid project. However, I would not recommend this company to a friend.

William S.

5/5

I am the service manager of the apartment community in one of the photos. This was a very large project (if you could only see the out come photo). Could not ask for better or smoother project dealing with 700+ residents. Waited a year to leave a review. The guys were always there. Always done a terrific job, safety and communication was always first concern. Work was done on time and on proposal. Customer service was always top notch. Thanks Blue Ridge for an awesome job. Well done!!

Kathy F.

5/5

Thank you so much to Brent Andrew and his crew. They are FANTASTIC! I had water leaking in my house from my skylights and hail damage to my roof. He took care of working with insurance when they didn't want to pay. The contractor guys were always on time to do work, very polite and excellant at what they do. He was so easy to work with! He got back with me quickly if I had any questions. I would definitely recommend him and his crew. I cannot express how much I appreciate your hard work!! Everything looks great!

Brian W.

5/5

I recently used Blue Ridge Restoration & Construction for several jobs at my house. They repaired some damaged siding, rebuilt a portion of my deck, and remedied an issue on my roof that created my siding issue. When all was said and done, this company lived up to my expectations and they did an amazing job. I couldn't be happier with the results. My project manager was Robbie and he worked with me from day 1 and gave me the confidence that I needed that the job would be done with the utmost care and that I would be happy in the end. These guys are true professionals. Robbie is honest, fair and tells it like it is. I will definitely be using this company again in the future and I am very thankful to have come across their name in my search for a good company to get the job done in a timely fashion. Fair, honest, amazing communication!!! Thanks again Robbie!

Wayne

5/5

Billy Murphy and his team did a fantastic job tearing off and replacing hail damaged roofs on a house and adjacent shed. Very neat work, and they did a great job cleaning up as well. Strongly recommend!! We have dealt with many roofing companies over the years, but Blue Ridge Restoration is in our opinion the best! Fair pricing as well.

Paul S.

3/5

Giving Blue Ridge a 3 stars due to some early issues that we had with this company. We hired Blue Ridge to make some repairs to the back deck, re-coat the foundation, and replace some siding on the back of our house amongst other smaller repairs. The company initially started repair work in December. The job was left undone for over a month with debris in the side of our yard. The previous manager for my project left the company and did not communicate with myself or with the company the accurate progress of the work. After manager Ryan, took over, the job was done well and done efficiently within a few weeks. Ryan was communicative throughout his time on the job and the work done was solid. I had to contact him due to some of the siding coming up after the job and he made sure someone came by within the week to fix it.