Rollins Landscaping, Inc. - Sandy, Utah

Zack U.

I hired Rollins Landscaping the other week for a sprinkler system repair. They sent out Darrin to help me out. Darrin was kind and knowledgeable. However, I had told him and Rollins that the reason I hired them was to fix the sprinklers in our park strip. Darrin took a look in our valve box, but assessed that one of our sprinkler lines was capped off. He also said he doubted there were sprinklers in our park strip, and estimated it would take an entire day to repair.

However, my father in law came out the next day and found the issue was we needed to simply flush air out of the line using the bleed screw. After that he and I were able to find all the buried sprinkler heads and fix the rest of our system in 30 minutes.

I am a bit peeved, since Rollins charges a 2 hour minimum and Darrin only worked for 1 hour and wasn't able to fix our entire system, especially the crucial park strip zone. I called Rollins afterwards and they weren't even willing to refund me for one hour. Will not work with them again for sprinkler repair.

I've attached a picture of the zone that Rollins couldn't get to work.

Gavin G.

They will charge you $250 to come give you an on-site quote. Hard pass.

This type of practice gives a business the opportunity to give you an incredibly inflated quote if they don't want your job (or are too busy to take it) to make $250 for a quick house visit and some less-than-detailed templated paperwork. Red flag.

Michael B. I.

My appointment with Rollins was actually about a month or two prior to me posting this review. But my experience was great. I had a leak in my main water line and Rollins was able to identify it, repair it, and they also fixed some faulty wiring with my solenoids in the irrigation valve box. Overall I was very happy with the service I got and will be contacting them for future sprinkler system needs!

Selina H.

We are very impressed with the quality of work that Rollins provided. It did take a little bit for them to come out to do our garden area (it was their busy season, so it's understandable) but it was worth the wait. From the very beginning, we went into their office to talk to Rick, who is very friendly and took the time to listen to our dreams and ideas we had for the garden area. When he sent the quote over, we realized our dreams were too lofty for our budget this year, so Rick worked with us to modify our quote and bring it back down to reality. It took their crew about a day to complete our project of flattening out, demo, add gravel, and fix the irrigation piping and hose bib. It looks amazing... And is obviously better than any DIY project could have ever been. We added the garden boxes ourselves to fit our budget, but Rollins was willing to build garden boxes for us and complete the look. Definitely leave your landscaping projects in the very capable hands of Rollins Landscaping!

Linda M.

We needed help finding a leak in our sprinkling system. I called and got scheduled for two days later. The next day I got a call that they could come that morning, so ahead of schedule. Our technician was very knowledgable and found the leak within 20 minutes of arriving. He was able to fix the problem quickly and efficiently. He was so worth the money. No matter how handy you might be, sometimes you just need a professional. I highly recommend this company.

J C.

I’ll caveat this with the fact that I’m frustrated with the price. A $200 minimum seemed reasonable after I was assured that they could re-thread galvanized pipe. That was not the truth. All in I spent $600 on replacing a stop and waste that I had already dug out. Darin was talented and knowledgeable but I am very frustrated with no invoicing, and overall lack of communication between office staff, and the actual laborers. Getting a $600 bill on my credit card and not having any idea why is pretty lame. Darren was awesome. I can’t say that I would recommend the business.

Rob J.

I have two regrets: 1. calling this company and 2. not just telling them to leave when they showed up late and unprepared. I called Rollins Landscaping and specifically asked if they could come and blow out the sprinkler system at my house. They said that they would do it for $250. I made an appointment and they assured me that they would be there first thing at 8:30 am on the specified date. They showed up 2 hours late with no compressor to blow out the system saying that they didn't need to do that. The person spent 10 minutes at my house opening the valves, which is something I already knew how to do, and when I called the company the person on the phone said " I will just charge you $200." It was a $200 waste.

Anna A.

Called Rollins because we just bought a house and had no idea how to work the sprinkler system. After a small scheduling issue Rollins sent someone out within an hour of me calling. He not only walked us through how to turn up and winterize our sprinkler system, but also repaired a broken sprinkler head which had been leaking and could have been a much larger issue if not caught early. Rollins is thorough, honest, and I will definitely be calling them again for future sprinkler or landscaping needs.