Marrick Homes - Prince Frederick, Maryland

Tim S.

It's sad to leave such a poor review but I'm amazed at the poor quality of craftsmanship put into these homes. Home is a couple years old and there are screw heads popping up through the floors on the main level in both carpeted and non carpeted areas, trim where carpet meets wood floors came up, drywall in closet isn't even finished, electrical outlets are crooked, corner bead is popping off corners of windows amongst other things. Look around before purchasing a Merrick home. Do your due diligence.

E L.

Marrick Homes did right by us, especially Lynn Smithburger. Lynn was excellent and very easy to work with from the first day we met her. She is highly responsive and professional. She is a true professional who knew how to skillfully navigate the demands of representing her client (Marrick Homes) while at the same time successfully addressing our needs.
Lynn is really good at what she does. We felt comfortable working with her. She made the overall process of purchasing a home with Marrick painless.
My family and I would unreservedly recommend Lynn and Marrick Homes to all of our peers.

CW W.

Lynn Smithburger, was an amazing person to work with and she has gone out of her way to assist me through the building process. She has put in the extra time to ensure that I was satisfied with the service that I was receiving. She has gone above and beyond with giving guidance, answering questions, taking my call at all hours of the day, and just making the building process stress free and exciting. Also, I want to thank Dave Fernades the superintendent for all the hard work he has put together for me in my new home. He always had everything completed in a timely manner. Dave always reassured me that he would correct any issue or concerns I had and made it a better experience. I would highly recommend Marrick Homes to anyone looking to build a new home. You will be 100% satisfied with your decision!

T L.

Want to live in a well planned community? Perhaps build on your own lot? Call Marrick Homes. I was able to customize one of their floor plans to fully suit my family’s needs. I moved walls in our walkout basement, customized my kitchen island, added a seat to the standard owner’s shower, created nooks, and even removed columns for a true open floor plan. Make it a Marrick. We did.

George P.

My wife and I purchased a Marrick town home that was less then 4 years old from the original owner. We discovered a significant leak in the sewage line behind the garage drywall within the first couples days. The leak had been going on for an extended period of time and the Marrick construction superintendent agreed. Although we understood that the warranty on the home is only 1 year we were hopeful that because they pride themselves on being a 'local company' they would take responsibility for such a significant issue arising within a few years of the home being built and stand behind their work. We were very disappointed when management denied any responsibility. Furthermore, we were very upset that we were given this news via a text from someone that did not introduce themselves, provide an explanation or respond when I texted back. Very impersonal and unprofessional. There are plenty of builders in this area, maybe choose another one or just be very diligent when inspecting their work. They are not the "local" company with "a superior quality product...and a total commitment to customer satisfaction" that their website says they are.
Update to the review. In fixing the leak it was found to have been caused by two nails that punctured the sewage line when the home was built. Marrick is however avoiding any responsibility. Apparently if they make a mistake but it takes too long to find it, then they are not at fault.

H W.

I recently purchased a townhouse in one of the Marrick Homes’ communities. I grew up in this area, so I was looking to move back home. The moment I entered the community, it was breathtaking! The homes were just amazing and everyone that I drove passed always had a smile of their face accompanied by a friendly wave. The kids were playing and just so happy. The whole neighborhood was just spectacular! I notice the very scenic walking trails and the gorgeous pool! At that very moment, I knew this was going to a place that I would call home! I went on a tour of the model home and it was a jaw dropping experience. The decor within the home just drew me in immediately. As soon as I walked through the door, I was greeted with a very professional Marrick Homes’ agent, Mike Jacques. He approached me with a smile on his face and I knew that anything that I needed, he would make it happen. He provided me with outstanding customer service and I was very pleased with whole experience! It was just amazing how Marrick Homes with above and beyond my expectations! If had any questions throughout the process, they were all answered with an amazing level of expedience and accuracy. I visited my in-process home every weekend and the progress each week was just impeccable. Before I went to settlement, I met with their construction supervisor and he was very thorough with the whole process and you can tell that he treated my home just like it was his house. During the walkthrough, their supervisor was marking things that I didn’t even see. He explained everything in-detail, especially as first time homeowner, it was very helpful. I was just impressed throughout the entire process and I’d highly recommend Marrick Homes to anyone! If you’re looking for your first or next home, Marrick Homes should be your only choice!

Daniella C.

I recently relocated into a Marrick community “Oliver’s Crossing.” Initially the impression was warm & accommodating throughout the acquisition process. I was impressed by the communal demeanor. Interactions with neighbors were assuring & enlightening. Marrick appeared to represent a high quality experience, from the home construction through how I presumed they’d manage their communities & interact with their residents.

Shortly after moving in we noticed several common settling issues within our home. These were fixable but it was the drastic shift in attitude & accommodation that was most disheartening. After making such a sizable invest you expect to be treated as a valued resident. Instead my family received abrupt & often dismissive responses to substantial inquiries. Despite still being new & within a timeframe for reasonable repairs.

What exacerbated this was our interactions with neighbors that sadly echoed our sentiments with continuous stories that had way too much in common. Our community is intimate & vigilant. In a short time we met pleasant community members who were very helpful & felt a sense of security as well as advocacy for one another. Despite our frustrating & familiar challenges we remain proactive. After multiple interactions & our first community call, the languish of dealing with Marrick settled in.

They lack proactive representation & accountability. Instead of providing our community with confidence & reassurance we are directed to a 3rd party -Property Management People- of which neither is vested in our community. They actively avoid your inquiries & continue to pass you from person to person without resolve.

For a new community that is still in development with a second phase starting this Fall 2021, it would be an insult for Marrick to continually perpetuate poor business practices, neglect their communities & expect current, new & incoming residents not to be adversely impacted. The manner in which they neglect our landscaping is shameful, our communal grounds lack basic curb appeal. Upon entry you’ll discover out of control weeds, an eyesore for a community field & litter collecting from contractors. Yet if you go slightly further north you’ll discover a comparable community in impeccable shape. I am optimistic that our community can thrive with an attentive team. Do not be misled, hold Marrick accountable.

Posh P.

It is with sincere disappointment that I leave this unfavorable review. After identifying a new Marrick community in Bryantown, the experience has been NOT what my family anticipated post move-in. Initial rapport was favorable and encouraging. After being treated respectfully with pleasant service, we learned how swiftly it would cool off after settlement. Any issue that arose was treated indifferently with minimal courtesy.

Upon getting acclimated with our neighbors we began to recognize relatable and consistent experiences in our community regarding the stark contrast in support before and after purchase. We also started to see neglect of our community grounds as well as the lack of prioritization, resolution and transparency from the Marrick team during our rare meetings. We are consistently ignored when seeking assistance for basic maintenance. Despite still being under construction and expanding, while being marketed as an appealing enclave to lure uninformed buyers, Marrick is unwilling to invest foundational consideration with current homeowners. They are more focused on scaling the community, Quantity Over Quality.

Please do your due diligence, ensure you have a non-biased Realtor - a Marrick rep who’s incentives are quota and sales driven may not sincerely empathize how decisions impact your family long term. Take time to get an authentic feel for the community you will be residing in, this is HUGE. Once your in, they know you can’t just get out and unfortunately leverage a nonchalant attitude as if your family was just another transaction. Don’t hesitate to ask what support they extend with regards to HOA resources (transition timelines), property maintenance and any sustainability concerns. Do NOT assume, gather feedback from vested resources, be thorough throughout the entire process. Feeling helpless in your new home is beyond frustrating and requires acknowledgment which Marrick is Void. Navigate carefully.