Custom Roofing Company - Kingsland, Georgia

Mary M.

I had used Alan for many years to do roof repairs and replacements while I was a property manager. Recently,I had him replace our storm damaged roof. They showed up bright and early and worked all day for 2 days. Their clean up was excellent and workers were respectful and conscious of safety concerns for my grandkids. Price was better than two other local contractors.
Would use again!!

Mac's G.

We replaced our roof for our home in the Lakes. It was the first roof replacement this home has had. They removed our old roof, hauled it off, inspected the wood beneath, threw away the old satellite dish, and installed a beautiful new roof. I absolutely reccomend this company. Their prices are better than anyone in Camden.

Robert S.

Allen replaced my chimney, did a decent job but he also repaired my porch to house leaks. He has promised many times to fix it. He came once BUT the leaks got worse. It has been over a year, he promises to be out but never shows up, never calls to reschedule. Has numerous excuse when I can get an answer to my phone calls or text. Buyers be ware!

Maryann M.

This company put a new roof on our house 3 years ago. The whole job took 5 months since Mr. Arpin constantly lied, didn't show up when he said he would, and never returned phone calls or emails. A few months after the job was finally finished, our skylight began to leak. We had to put pots down in the hallway and it took him 3 weeks to come and fix it. Allegedly. Now we find out that our roof is leaking in 3 rooms, and if you look, you can see daylight. This person is unethical and immoral and should be arrested, prosecuted and have his license revoked. It is costing us $2K to have his shoddy work repaired. We have been conned. Don't let him do it to you.

Ian S.

Garbage unprofessional company. This company replaced the roof on my house before I moved in. The roof leaks. Over the last year I have called Allen multiple times to get this problem looked at. When he says someone is on the way, no one shows up, I don't get a call saying they will be late or no show, there is no re schedule. Allen also does not answer my calls the day after to see if anyone made it out while I was at work. Now I am stationed in another state with a friend at the house and I am having to pay a professional company to fix a roof that is only a year old. Save your money for a professional company that has pride in their work.

Drew M.

The rating is 4.5 stars - perfect scores require absolutely no issues with the contract. Note: I write construction contracts for a living. With that said CRC was referred by a friend that is a property manager - they were completely satisfied with CRC's work. I looked at the negative ratings on here and was concerned about past performance. Based on referral however, I decided to meet with Mr. Arpin for a complete roof replacement quote. When I asked him about the negative ratings on Google, he explained that he had got in over his head with hurricane Irma repair contracts and just couldn't be as responsive as he would have liked because his crews were saturated with work. I know the struggles with the hurricanes because I was having the same issues with my commercial contractors all fighting to retain scarce labor resources in this area after Matthew and Irma. I wrote a contract with CRC using both Arpin's form and my own specification addendum which contained demo of gutters, specific roof deck repair, valley waterproofing, thicker underlayment, and higher nail counts per shingle requirements. Mr. Arpin had no problems with signing on to my additional requirements. His price wasn't the cheapest or the highest - midrange is usually where a contract should come in for price. After the contract was signed with performance to begin in 2 weeks, it actually started 5 days late on the account of rain delays on projects ahead of mine. The expected duration was 3-4 days, it took 5 but I was ok with that because too many roofers working on the same roof can lead to variations in quality. Mr. Arpin checked on the job daily, but the actual person in charge on the site was the lead roofer. I raised three concerns with the lead roofer and Mr. Arpin during performance, their response was immediate and courteous to address my concerns. All the labor was American citizens by the way. I was impressed that end of every work day clean up was very good considering the roofers had already put in a full day of hard work.

I would recommend CRC for additional roofing contracts as they have proven to me that they are competent and reliable.

Rebecca B.

The other 1 star reviews, trust them. Unfortunately I had to use this company because my roof was under warranty and I was not paying for another company to do the work they did wrong upon installation. The management is HIGHLY unprofessional. Called every day for 2 weeks trying to get this company out to fix the issues. Even sent some emails. Once they finally decided to set a date, the day came and they TEXTED me saying their men were at a party probably drunk and would come by the next day. You'll get absolutely no where for a long time with this guy.

Kori T.

Allen and Donnie came and fixed my roof and did a complete shingle replacement. They were very professional and respectful. Would recommend them to everyone.